Waldorf Honda - Service Center

Great customer service It was amazing job and excellent customer service by Tim on getting my car service and back in a timely fashion. Tim was very professional and knowle It was amazing job and excellent customer service by Tim on getting my car service and back in a timely fashion. Tim was very professional and knowledgeable of his job. A job and service well done, keep up the service as well as quality. Thanks so much. More

1 1\2 hour tire plug I really do not have too much to say. All I know is that most of the service receptionist were on the phone and it took them about five minutes to act I really do not have too much to say. All I know is that most of the service receptionist were on the phone and it took them about five minutes to actually have me signed in for service. Tim Britt help me finally and then disappeared. Another service person came to me an hour later saying that my tire had a nail in it. Once this was assessed (60minutes) it took another 30 minutes to have it plugged. I feel this was unacceptable that I had to wait so long to have a tire plugged. More

Great Visit! Tim was great as always with getting me out of there and off to work. Everyone is always very friendly, polite and excellent at their jobs! Tim was great as always with getting me out of there and off to work. Everyone is always very friendly, polite and excellent at their jobs! More

Goes Above and Beyond wth Service! I had a minor mechanical issue, with my 2016 Pilot. that was caused by debris in road. It occurred on a Saturday night. Mike made sure the Pilot was I had a minor mechanical issue, with my 2016 Pilot. that was caused by debris in road. It occurred on a Saturday night. Mike made sure the Pilot was looked over on Monday. The service department found the issue and fixed the problem immediately. Thank you! More

Satisfied I arrived for a services . I was met with a services man name Bernard that was friendly and Courteous would directed me to the area to check my car in I arrived for a services . I was met with a services man name Bernard that was friendly and Courteous would directed me to the area to check my car in. Britt was the services man took my car and directed me in the wait area I quest I was there fir maybe about 45 minutes to an hour and Britt appeared and explained everything to and I departed . The car has been washed , but it appears they did nit Vacuum clean inside nit sure that was part of the service More

Always Awesome I am a repeat customer! Bernard is great!. Very personable, professional, attentive and always makes sure I get exactly what I need serviced on my car I am a repeat customer! Bernard is great!. Very personable, professional, attentive and always makes sure I get exactly what I need serviced on my car when I come in for servicing. Thank you!!! More

Lack of communication I was told my car would be worked on Tuesday. I dropped the car off Monday night. I heard nothing before close of business on Tuesday. Wednesday, I I was told my car would be worked on Tuesday. I dropped the car off Monday night. I heard nothing before close of business on Tuesday. Wednesday, I called and could not get a status for my car. I was told my service rep, Tony, was not in and the best that could be done was to leave him a message. Wednesday afternoon, I tried to call Tony again, and got no answer. I called the service desk immediately the call attempt, got transferred to a different service rep who said, "Oh, your rep is Tony; let me transfer you." It is only then that I got in touch with Tony to find out that my car was done. My suspicion is that my car had been done for some time. Even if it was not, a simple text message saying "we hit some delays, your car is not done" would have been better than failing to return my call. More

Great customer service and very punctual I enjoy coming to Honda in Waldorf. The service here us always great. I have a 2017 Honda Accord Sport and it is great on the road. I love this car! I enjoy coming to Honda in Waldorf. The service here us always great. I have a 2017 Honda Accord Sport and it is great on the road. I love this car! More

Rear end oil,change Had my read end out,changed and while,I was there they did a recall on the passenger side air bag which I did not know about so that saved me another Had my read end out,changed and while,I was there they did a recall on the passenger side air bag which I did not know about so that saved me another trip. More

Outstanding, my appointment time was met. Your Professionalism, promptness, cleanliness and friendliness of your staff. I have nothing else to comment on. I am not going to say anything else, Your Professionalism, promptness, cleanliness and friendliness of your staff. I have nothing else to comment on. I am not going to say anything else, end. More