Waldorf Honda - Service Center

Keeping me on the road! A quick diagnosis by Bernard Dixson prevented me from having a breakdown on the road. Had I not stopped in to have a noise under my hood checked out, A quick diagnosis by Bernard Dixson prevented me from having a breakdown on the road. Had I not stopped in to have a noise under my hood checked out, I could have broken down on the road. More

Awesome customer service Great work and honest up front regarding pricing for extra service that I needed. Was in and out of the shop in two hours tops. Great work and honest up front regarding pricing for extra service that I needed. Was in and out of the shop in two hours tops. More

Great service , easy to schedule appointment online, great communication, clean and organized environment at service facility. Had had multiple appointments for ro , easy to schedule appointment online, great communication, clean and organized environment at service facility. Had had multiple appointments for routine service and always have great service. More

10K mile maintenance and safety recall service Overall, I’m very satisfied with the efficiency and service of this dealership. I purchased my current Ridgeline here, which was a pleasant experience Overall, I’m very satisfied with the efficiency and service of this dealership. I purchased my current Ridgeline here, which was a pleasant experience, I’ve had service/maintenance performed in the past for my other older Honda and would definitely return again for future visits! Everyone I’ve dealt with from service techs to billing and finance are friendly, professional and extremely helpful! Just one nit-picky item: When I arrived for my service appointment yesterday, I was asked if I wanted a free car wash with service so I said yes. It was then hand-written on the ticket. It’s always advertised in emails and at the dealership and I think that’s a very nice feature, especially since my vehicle was pretty dirty and covered with pollen and grass cuttings! When I came to pick up, I was a little disappointed that the wash wasn’t done... It’s not a big deal, I waited only a few minutes for the wash after I said something and afterwards drove away happy. Maybe it’s a mental thing to see a clean shiny vehicle at the end of the day that makes you feel a little better about having to spend money for maintenance! Again, it was nit-picky and most likely a small oversight that doesn’t reflect at all the quality of services of this dealership! More

Oil Change I drop my car off and they was done in a time so i was very pleased with my service Thank you very much for your service looking to come again I drop my car off and they was done in a time so i was very pleased with my service Thank you very much for your service looking to come again More

Employee Courtesy I needed to have my car's wiper blades replaced. All Honda representatives were very courteous and eager to help. The gentleman who checked me in - I needed to have my car's wiper blades replaced. All Honda representatives were very courteous and eager to help. The gentleman who checked me in - I believe his name was Robert - was the best. My Advantage Customer Application paperwork filled out in October 2018 had not been put into the computer. (I wanted to apply it to my visit.) Fortunately, I had a copy of it to show Robert. He then escorted me throughout the office premises to be sure I connected with the right person to resolve my situation so that my car could be taken care of under the Advantage plan. When my car was ready, he even went out in the rain to pull it up to the building for me. Good interactive experience. More

Outstanding service I had just made hour trip back to waldorf my battery light came on, i arrived at the station 30 minutes before closing and immediately Tony came out a I had just made hour trip back to waldorf my battery light came on, i arrived at the station 30 minutes before closing and immediately Tony came out and said the noise was my alternator, the mechanic that was with him agreed. Tony said when the alternate goes out it drain the battery, i ask how long would that be and he said maybe a day, 2-5 minutes later my car went dead. Tony said we might have the part, he check and they had it, and he said the mechanics agreed to stay overtime to fix my vehicle. This was above and beyond service, Tony and the mechanics don't know their names save me money by not having to get a rental, take day off and with a exceptional gesture of giving me a rose for Mother's day! Thank you Tony and the crew! More

Fast friendly service...LOVE WALDORF HONDA!! Brought in my toyota for an oil change with no appointment...was greated by a very pleasant service advisor named Meaka and has a great experience wit Brought in my toyota for an oil change with no appointment...was greated by a very pleasant service advisor named Meaka and has a great experience with her. Service was great...techs were very informative to what my vehicle needed for repairs...will definitely be back!! More

Disapointed I brought my car in due to a recall notice. The range (how many miles until empty) display is woefully inaccurate. I had an appointment, but still h I brought my car in due to a recall notice. The range (how many miles until empty) display is woefully inaccurate. I had an appointment, but still had to wait two hours for what I was told was a "quick software download." After being told it was all fixed, I got in the car, started to drive away only to notice that the range still showed that I had 1000 miles until empty. I went back to the service advisor and explained that the issue was not fixed. However the advisor said that I needed to drive the car around for a few days so that the satellites could sync up with the car. I asked for clarification "you're telling me the 'miles until empty' display is linked to satellites???" I was assured that everything would be okay after a couple of days, but if the problem persisted, to bring it back in. It's been a week, and the problem still persists. I live over an hour away, so simply "bringing it back in" isn't so easy. Thanks for nothing. More