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Waldorf Honda - Service Center

Waldorf, MD

4.6
4,222 Reviews

4,222 Reviews of Waldorf Honda - Service Center

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May 26, 2024

Tony is a very great advisor. He gave me a very good advice. I would recommend him to my family and friend. Thank you. More

by Napasul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Waldorf Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Waldorf Honda. Thanks for the recommendation, and have an amazing day!

May 25, 2024

I came in for routine maintenance on my HRV. I was greeted immediately and my car whisked off right afterwards. It was an early morning appointment. I barely had time to finish my breakfast that More

by STEVEB385
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Waldorf Honda responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 25, 2024

Quick and easy appointment set up. They provided service in a timely manner and my cars oil leak is fixed. More

by kenneth.lambert7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Quillin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Waldorf Honda responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 25, 2024

I brought my vehicle in for an oil change, tire rotation and filter replacement. I made an appointment ahead of time and confirmed it with intake person when I dropped my vehicle off and only and oil change More

by Angel
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Deavers
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Waldorf Honda responded

Hello this is John Quillin. I am the Service Director here at Waldorf Honda. Customer service is our number 1 goal. I am sorry to here about your unpleasant visit with us. Please contact me at your convenience 240-427-1544 or jquillin@waldorfhonda.com. I am hoping to resolve your issue and regain your confidence in our Service Department.

May 24, 2024

The folks at Waldorf Honda were very kind and they fixed the problem with my car. More

by susanrumpf54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Quillin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024 -

Waldorf Honda responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

May 24, 2024

Over charge for no work service manager suck lie down to you and your face More

by rg20748
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Quillin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Deavers
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Waldorf Honda responded

Hello this is John Quillin. I am the Service Director here at Waldorf Honda. Customer service is our number 1 goal. I am sorry to hear about your unpleasant experience. Please contact me over this over charge for no work performed and being lied to. My phone number to my office is 240-427-1544 and my email is jquillin@waldorfhonda.com. I am hopeful we can resolve the issue if possible.

May 24, 2024

Dx charge irrelevant, driver seat not fixed no rtn call. After I left msg resting clarification of billing. It’s been over a week and no response to this day. More

by IAMYESIAM50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Reese
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

The dealership is a very clean and comfortable place to wait on your call. The bathroom is spotless and super clean! More

by Kimykat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024 -

Waldorf Honda responded

Hi, thank you so much for your positive comments about Waldorf Honda! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 23, 2024

Professionalism, Curtesy and Speed. The employee approached as if he was expecting your arrival. He spoke to me as an old friend and always directed me to the waiting room with a remind More

by OBINDU1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Deavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Waldorf Honda responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 23, 2024

The work was completed in a timely manner and I appreciate the assistance of the staff More

by Zrs73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Waldorf Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Waldorf Honda. We are always more than happy to assist you if anything else comes up. Take care!

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