Waldorf Honda - Service Center

Recall and maintenance. Came to take care of my regular maintenance as well as a recall fix. The lounge is a conducive environment to stay and wait while your repairs are bei Came to take care of my regular maintenance as well as a recall fix. The lounge is a conducive environment to stay and wait while your repairs are being taken care of. The technicians were polite and gave you estimated wait time. More

Customer service The customer service has always been top-notch! What’s changed is that customers don’t get any discounts anymore. It’s unfortunate that coupons are no The customer service has always been top-notch! What’s changed is that customers don’t get any discounts anymore. It’s unfortunate that coupons are non existent. Furthermore, loyal customers aren’t rewarded for their loyalty. Jobs that put a hole in wallet are expected to be paid full price because of the absence of coupons or discounts. This dealership has taken care of all maintenance issues, but with mileage on car and cost of maintenance and absence of coupons, I’m seriously considering taking my car elsewhere. More

Low tire pressure They found a slow leak and repaired it very quickly. I was in and out in no time. Heather was very kind, polite and helpful, They found a slow leak and repaired it very quickly. I was in and out in no time. Heather was very kind, polite and helpful, More

Bernard was very helpful Bernard was very helpful; honest and informative. I gave a description of the problem and he was attentive and concerned considering the car wasn't pu Bernard was very helpful; honest and informative. I gave a description of the problem and he was attentive and concerned considering the car wasn't purchased not even a year ago. More

As always excellent service. As usual my husband brought the CRV in for service. Greeted and car serviced. In and out without any problems. Excellent job! Keep up the good work. As usual my husband brought the CRV in for service. Greeted and car serviced. In and out without any problems. Excellent job! Keep up the good work. More

It’s either a hit or miss at this location. It wasn’t all Heather fault. She tried to make it right. The cashier was really nice and friendly. I was told the last visit the my wheel lock would b It wasn’t all Heather fault. She tried to make it right. The cashier was really nice and friendly. I was told the last visit the my wheel lock would be ordered and it was not. Then I was charged $13 for a wheel lug I didn’t need. More

Work done was not what was noted on the inspection sheet. My tire pressure light was on today (three days after the service) so I checked the pressure in my tires....three were at 40+ psi and the fourth was 3 My tire pressure light was on today (three days after the service) so I checked the pressure in my tires....three were at 40+ psi and the fourth was 38 psi. The paper work from the service on Tuesday, which included tire rotation and I assume checking the pressure etc, states that the tires were all set to 35 PSI. I would like to know what is correct (the door panel indicates 33 psi. I will call as soon as I can in the morning (Saturday), or you can respond to this message and offer a fix/solution. I hope it doesn't involve waiting 2 hours again for the car to be serviced. If a service technician can recommend the 33 (or even 35) psi, I could possibly adjust this myself if necessary, rather than spending hour/s at the dealership. I would be glad to entertain the notion of a discount on future services. Meanwhile, I seriously hope that the oil change was more successful than the tire pressure check, and indeed that the tires were actually rotated. Please check on this if possible. kathy Keough, More

Professional & Courteous Very professional and Courteous. I had an appt at 7:45 and was greeted within a few minutes of arriving. My only minor disappointment was the lack o Very professional and Courteous. I had an appt at 7:45 and was greeted within a few minutes of arriving. My only minor disappointment was the lack of a car wash that I requested and unfortunately the 2nd time I have had service and that request was not fulfilled and neither was I informed by the service rep. More

Absolutely fantastic customer service! Customer service at this location is always great but Mr. Hersh provided me with best customer service thus far. Waldorf Honda always GETS IT right! Customer service at this location is always great but Mr. Hersh provided me with best customer service thus far. Waldorf Honda always GETS IT right! More

Dead Battery Great customer service from Robert. This was my second time coming to Waldorf Honda and the customer service has been excellent each time. I was met q Great customer service from Robert. This was my second time coming to Waldorf Honda and the customer service has been excellent each time. I was met quickly to see what issue I was having. Robert greeted me and told me what the process would be. He kept me informed on the status of my car. Most of all he was not trying to sell me on something that was not needed. Overall great service and friendly staff. More