Waldorf Honda - Service Center

Great service @ Waldorf Honda !! Mr John Mohammed is a great, experienced and trustworthy guy. He is a perfect gentleman. He gives excellent service all the time, I will recommend Mr Mr John Mohammed is a great, experienced and trustworthy guy. He is a perfect gentleman. He gives excellent service all the time, I will recommend Mr John Mohammed at any given time. More

Excellent Service I call to get an appt. for oil change, they told me I had to come next day. Since I was already in the area I went & Tony M. Take all my info & there I call to get an appt. for oil change, they told me I had to come next day. Since I was already in the area I went & Tony M. Take all my info & there were no wait, he recommend service the car needed & I was in and out within an hour. He was very professional for stats to finish More

Terrible dishonest "service" and car still isn't fixed! I had my 2011 CRV towed to this dealership on Saturday morning. I spoke to Fareed "John" Mohammad who was assigned my case I asked him about a loaner I had my 2011 CRV towed to this dealership on Saturday morning. I spoke to Fareed "John" Mohammad who was assigned my case I asked him about a loaner car. He said that his loaner cars were in the service but that he would have one available for me next week. On Monday, Mr Mohammad contacted me by email with a list of all the things that were allegedly wrong with my vehicle. I replied that same day asking general questions and again asking about the loaner. No response all day Tuesday. No return email from Mohammad. When I called the dealership I was given the run-around for at least two hours. I called Mohammad's personal number which he had used to call me and again no response, he just let the call ring ignoring it. I was desperate for a loaner car and asked the service person if they had any loaner vehicles available for me since my CRV was in their shop. I discovered from this person that loaner vehicles need to be reserved weeks in advance, something Mohammad conveniently forgot to mention. Now it's Wednesday my vehicle is still not fixed. I had to rent another vehicle to get around all due to the dishonesty of this dealership's service center and this miserable liar Mohammad. Thanks for nothing! As a resident of Accokeek Maryland I am appalled by this terrible service. usually I have found businesses in Southern Maryland to do a good job. Well this is a huge exception! Garbage service that treats customers like trash with lies and deception. Should be zero stars! More

Thanks and Appreciation I can't believe it, it was just mind blowing and breathtaking the way Waldorf Honda received us. We went for older model and came out with a brand n I can't believe it, it was just mind blowing and breathtaking the way Waldorf Honda received us. We went for older model and came out with a brand new 2017 honda Accord. Thank you Steve for making it possible! More

2000 Civic and Still Going Courtesy doesn't begin to describe the folks at Waldorf Honda. They are the best and my Civic just keeps on running. Additional items were brought t Courtesy doesn't begin to describe the folks at Waldorf Honda. They are the best and my Civic just keeps on running. Additional items were brought to my attention and I agreed to have them fixed by the experts at the dealership. It was quick and I was back in my car in no time. More

Outstanding service Just want to compliment that "Waldorf Honda"'s customer service dept is outstanding. They are very professional, personable and conscientious about t Just want to compliment that "Waldorf Honda"'s customer service dept is outstanding. They are very professional, personable and conscientious about their jobs. They help you come up with the best solution for getting your vehicle repaired and cost wise. I always bring my honda's vehicles back to Waldorf Honda! A special shout out to Robyn and Bernard! Good service reps and people! Yours truly, Mr. Holly More

Great customer service. Jamar Epps knows his product. I went to Honda to get a key program for my 2013 Honda. I left there with a 2016. Thanks to Jamar Epps. Great sale rep. very professional. Very good a I went to Honda to get a key program for my 2013 Honda. I left there with a 2016. Thanks to Jamar Epps. Great sale rep. very professional. Very good at what he do.and also Mike sales manager. Thank you guys. GREAT JOB WELL DONE More

Oil Change Robyn Stroud was outstanding in making sure that not only was my service needs for my car met efficiently, she was courteous, extremely pleasant with Robyn Stroud was outstanding in making sure that not only was my service needs for my car met efficiently, she was courteous, extremely pleasant with a smile and "genuinely" made me feel like a VIP guest. More

Excellent Customer Service I have had my car serviced at this location for years and Bernard Dixon has always made my experience a positive one. I recently stopped by near closi I have had my car serviced at this location for years and Bernard Dixon has always made my experience a positive one. I recently stopped by near closing for an oil change and he was on a phone call with a customer. He acknowledged my presence and had my information ready by the time I stepped up to his desk( great multitasking skills). My car was serviced in a timely fashion and I was out of there. Bernard Dixon is personable, knowledgeable and an asset to this team and company and I will continue to bring my car to this location because of his customer service. - Jhia Briscoe More