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4,226 Reviews of Waldorf Honda - Service Center
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September 18, 2019
Great Service & Employees Whenever I've had to take my car to Waldorf Honda for service, Robert Hersh is typically my go to guy. I've gone there with car issues that i'm not su Whenever I've had to take my car to Waldorf Honda for service, Robert Hersh is typically my go to guy. I've gone there with car issues that i'm not sure what it is (or if it's anything at all) and if need be, he will get Sonny and they'll figure it out. Even if Robert's out, the service staff there are attentive, conscious of your time, and pleasant -- I appreciate them. More
by GHOST
Verified CustomerEmployees Worked With
September 18, 2019
Excellent first impression! Mike was prompt, professional, and courteous. Amante provided the service in a timely manner, explained in detail what was done, and explained what wo Mike was prompt, professional, and courteous. Amante provided the service in a timely manner, explained in detail what was done, and explained what would need to be done at the next service visit. The waiting area was clean and comfortable. More
by lonigarmon
Employees Worked With
Amante Hemsley, Mike White
September 17, 2019
Professional workers.Customer service is what brings me back Great staff. Water and coffee available in the wait area along with WiFi. The only thing I can think of to improve the waiting area would be to have Great staff. Water and coffee available in the wait area along with WiFi. The only thing I can think of to improve the waiting area would be to have mini-desks or cubbies available to get work done on my laptop while I wait. More
by rpbuzzell
Employees Worked With
September 17, 2019
BEST SERVICE EVER!!!! I'm giving the 5 star rating because HONDA didn't have me in there all day long. My oil change took about an hour instead of 3 hours. The customer s I'm giving the 5 star rating because HONDA didn't have me in there all day long. My oil change took about an hour instead of 3 hours. The customer service was excellent and the person that was helping me advised me of everything that was going on with my car (appreciate it). Overall the service was AWESOME!!! More
by MREDWOOD0
Employees Worked With
September 17, 2019
Service I would not Hesitate to return to this dealership all of the employees are very very friendly. And helpful Fast service and car was kept clean I would not Hesitate to return to this dealership all of the employees are very very friendly. And helpful Fast service and car was kept clean More
by THEHANCES
Employees Worked With
Other Employees :
Parts desk guy. Very helpful answered all questions
September 15, 2019
Check engine light was on I entered the service lane & was greeted by Tony Reese. He listened to all my concerns & took appropriate actions. He kept in contact with me thru thi I entered the service lane & was greeted by Tony Reese. He listened to all my concerns & took appropriate actions. He kept in contact with me thru this whole process as they needed to order a part. He was very respectful, kind & knowledgeable. This isn’t my first time dealing with Tony & my other experience(s) with him is what made me return to see him specifically. I will always deal with him from here on out. Overall an A+++++ More
by Michelle H
Employees Worked With
September 14, 2019
Always a pleasure maintaining my car at Waldorf Honda Love servicing my car at Waldorf Honda. My go to guy is Robert...so personable...makes my visit the best!!! Always goes the extra mile to ensure I am Love servicing my car at Waldorf Honda. My go to guy is Robert...so personable...makes my visit the best!!! Always goes the extra mile to ensure I am informed on what is going on with my car!! More
by Vicki7
September 14, 2019
Awesome Came in without an appointment for routine maintenance and warranty work. During inspection, they discovered that the front brake pads were low. They Came in without an appointment for routine maintenance and warranty work. During inspection, they discovered that the front brake pads were low. They completed all of the work in under 2 hours. I was blown away. More
by JTHOMASJR_3
Employees Worked With
Heather Mitchell
September 12, 2019
Pleasant Experience No complaints here, Mr. Dixson always takes good care of us. He does an outstanding job at explaining needed repairs in plain English (no automotive j No complaints here, Mr. Dixson always takes good care of us. He does an outstanding job at explaining needed repairs in plain English (no automotive jargon). More
by C.DIAZ
Employees Worked With
September 12, 2019
Too Long for an oil change It took almost 2 weeks to schedule an appointment for an oil change. I was told it would take an hour. I left the vehicle and returned after an hour a It took almost 2 weeks to schedule an appointment for an oil change. I was told it would take an hour. I left the vehicle and returned after an hour and a half. I did not receive a call but I finished my errands. I asked the cashier if my car was ready. She said she didn't have the paperwork and I would have to ask the service advisor. When I did, she said she didn't have the paperwork but would check on it. I waited in the waiting area before she returned and told me it would take another 15 minutes before it was ready. Although people were friendly, the scheduling and the time it took was too long. More
by TRADING_GUY
Employees Worked With
Heather Mitchell
