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Waldorf Honda - Service Center

Waldorf, MD

4.6
4,230 Reviews
Call Service Center (301) 843-8700

4,230 Reviews of Waldorf Honda - Service Center

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June 09, 2024

I received good customer service from the mechanic. They also told me what else needed to be taken care of. More

by FRANCISHILL50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Deavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Waldorf Honda responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 09, 2024

Have been taking my car for all maintenance. So far I'm happy with the service. More

by Cynthiamcmcurray33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Waldorf Honda responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 09, 2024

I want to Thank Robyn for setting up my appointment and getting my vehicle maintenance updated. More

by VINKISHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Waldorf Honda responded

Hi Vinkisha, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 08, 2024

I am not happy with the service I received. When I made the appointment I told them about my steering wheel problem. It wasn’t fixed! More

by pkussard
Recommend Dealer
No
Employees Worked With
No y
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Jun 10, 2024 -

Waldorf Honda responded

Hello my name Is John Quillin. I am the Service Director here at Waldorf Honda. Customer service is our number one goal. Please contact me at your earliest convenience so that we may discuss your unpleasant visit with us. My office number is 240-427-1544 or email address is jquillin@waldorfhonda.com. Thank you I appreciate you and look forward to conversing with you.

June 08, 2024

The work was completed in good time and the service was excellent. I was pleased More

by Dharrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Mogel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherri Termine
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Quillin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Deavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Waldorf Honda responded

Hi Dharrison, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 07, 2024

The service I received from Waldorf Honda was outstanding. My service lane manager (Robyn Stroud) was phenomenal. She was very cordial and helpful in every way. I asked her if I could meet the More

by LUENSEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Deavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan (Technician)
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Jun 08, 2024 -

Waldorf Honda responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Waldorf Honda

June 07, 2024

They were very prompt in servicing my vehicle, and explaining exactly what the problem was. More

by PASTORGARDNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2024 -

Waldorf Honda responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 07, 2024

The service was great, quick and efficient work had me back on the road in under an hour. More

by BRANDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Deavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2024 -

Waldorf Honda responded

Hello Branden, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

June 06, 2024

The service and feedback they provided after providing me with an oil change was dishonest. Beware of this dealership! More

by brittany b.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Quillin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Deavers
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Waldorf Honda responded

Hello Ms.Brittany, This is John Quillin. I am the Service director here at Waldorf Honda. Honesty and customer service are extremely important to us. Please contact me at your earliest convenience 240-427-1544 or email jquillin@waldorfhonda.com to discuss your unpleasant visit with us. I would like to know what exactly happened during your oil change service. thank you I hope to hear from you and have a blessed day.

June 06, 2024

A great place to get your vehicle serviced! Professional staff, timely service and quality work! More

by Lori Hood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Jenkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2024 -

Waldorf Honda responded

Hi Lori, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

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