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Waldorf Honda - Service Center

Waldorf, MD

4.6
4,224 Reviews
Call Service Center (301) 843-8700

4,224 Reviews of Waldorf Honda - Service Center

Sort by
June 12, 2024

Didn’t check what I specifically asked for. I had a certain sound that I wanted looked at. Instead they did a multipoint check which was $160 to tell me a few things and that I needed windshie More

by JFUNYAK112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robyn Stroud
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Waldorf Honda responded

Hello my name is John Quillin. I am the Service Director here at Waldorf Honda. Customer service and your happiness are our number 1 goals. At your earliest convenience please contact me at 240-427-1544 (my office number) or jquillin@waldorfhonda.com (my email) so we can turn this unpleasant experience around for you.

June 11, 2024

Always able to service my vehicle with no problem. Great service at waldorf Honda. Thanks More

by STACEYAW75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Waldorf Honda responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 10, 2024

I have been taking my Honda Odyssey and more recently my Honda Pilot to Wakdorf Honda for mainsince 2004 and have always gotten good service. More

by MARIGASKINS71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Waldorf Honda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 10, 2024

Bernard was great, as usual. The service was performed quicker than I expected, and my time spent in the service lounge was pleasant. The service manager is very nice and persona More

by Stephanie Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2024 -

Waldorf Honda responded

Hi Stephanie, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 09, 2024

The team worked well to coordinate with an off site shop to get some parts paid for. More

by Ryani80364
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Waldorf Honda responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Waldorf Honda! We are always more than happy to assist you if anything else comes up. Take care!

June 09, 2024

I received good customer service from the mechanic. They also told me what else needed to be taken care of. More

by FRANCISHILL50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Deavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Waldorf Honda responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 09, 2024

Have been taking my car for all maintenance. So far I'm happy with the service. More

by Cynthiamcmcurray33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2024 -

Waldorf Honda responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 09, 2024

I want to Thank Robyn for setting up my appointment and getting my vehicle maintenance updated. More

by VINKISHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2024 -

Waldorf Honda responded

Hi Vinkisha, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 08, 2024

The work was completed in good time and the service was excellent. I was pleased More

by Dharrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Mogel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherri Termine
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Quillin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Deavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Carter
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Jun 10, 2024 -

Waldorf Honda responded

Hi Dharrison, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 08, 2024

I am not happy with the service I received. When I made the appointment I told them about my steering wheel problem. It wasn’t fixed! More

by pkussard
Recommend Dealer
No
Employees Worked With
No y
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Jun 10, 2024 -

Waldorf Honda responded

Hello my name Is John Quillin. I am the Service Director here at Waldorf Honda. Customer service is our number one goal. Please contact me at your earliest convenience so that we may discuss your unpleasant visit with us. My office number is 240-427-1544 or email address is jquillin@waldorfhonda.com. Thank you I appreciate you and look forward to conversing with you.

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