Waldorf Honda - Service Center

I was in an out quickly and received great customer service. Thank you Robert! See you again on my next oil change or car service. service. Thank you Robert! See you again on my next oil change or car service. More

I always receive the best service from my advisor Tony Reese. Thanks for all your assistance and look forward to my future visits with you. Reese. Thanks for all your assistance and look forward to my future visits with you. More

My visit with Waldorf Honda was a positive one. The service was excellent and Bernard was professional. During my visit for a oil and filter change, he notice my brake light was out. I got that repla service was excellent and Bernard was professional. During my visit for a oil and filter change, he notice my brake light was out. I got that replaced, along with the oil and filter change. Out in a timely manner. More

The staff was courteous and met my needs in a timely. They were clear and concise with the service required for my vehicle. The facility was clean and inviting with social distancing measures in place. They were clear and concise with the service required for my vehicle. The facility was clean and inviting with social distancing measures in place. More

Great Service Had the first schedule oil change on my daughters Civic. We were in and out of there in less that a hours which was great. This included a car wash. Had the first schedule oil change on my daughters Civic. We were in and out of there in less that a hours which was great. This included a car wash. More

Waldorf Honda staff is always courteous and professional. I recommend them to all friends and family.. I’ve purchased 5 vehicles from them and will continue to give them my business I recommend them to all friends and family.. I’ve purchased 5 vehicles from them and will continue to give them my business More

Great customer service. Same day appointment was made with my favorite advisor. Tony! Trust me you won’t be disappointed. Impressive idea with picking your car up for service. with my favorite advisor. Tony! Trust me you won’t be disappointed. Impressive idea with picking your car up for service. More

The staff at Waldorf Honda were very accommodating, considering that when I showed up without an appointment. They did what I them to do and it was done in a very reasonable amount of time. Outstanding considering that when I showed up without an appointment. They did what I them to do and it was done in a very reasonable amount of time. Outstanding job keep it up. More

Always something with this service department. I stopped coming here about three years ago when every time I brought in my car, there was some major repair they said was needed. I took it to another mechan coming here about three years ago when every time I brought in my car, there was some major repair they said was needed. I took it to another mechanic who could find none of the same issues Waldorf Honda said were "major safety issues." And I drove the car thousands more miles - no problem. So, I took my car to the other mechanic with no issues on my aging car. I made the mistake of coming back to Waldorf Honda because their oil change prices were competitive (mistake). How could they screw up an oil change? It's the most basic service there is, after all. They found a way. They stripped the drain plug in my car and then said the only solution (wrong) was to bond glue the plug back in such that now, the only way for me to fix it is with a $700 repair to replace the entire oil pan. Thanks a lot, Waldorf Honda. If you had only not used the pneumatic tool with too much torque, and used some hand loosening, maybe you wouldn't have caused the damage to my car that you now want to charge me $700 to fix. You didn't even offer to fix what your technician broke, or even split the cost. Perhaps train technicians a bit more. And guess what? I won't be bringing it back to you to fix. You had hoped you'd get that money, but you won't. And not only will I not bring my car back for service to you, I will ***never*** buy another vehicle from your dealership and I have bought three from you before. This was the last straw for me. I shouldn't have trusted you with an oil change. I should have paid the extra $20 with my trusted mechanic. Lesson learned. I'm done. More