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4,224 Reviews of Waldorf Honda - Service Center
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June 15, 2024
I dropped my car off the night before my oil change service. I also suspected I needed brakes. received a call 25 minutes after the service department opened to say my car was ready. My service technic service. I also suspected I needed brakes. received a call 25 minutes after the service department opened to say my car was ready. My service technician was Chris. After my service, I noticed the inspection report showed discrepancies compared to my last report. The mechanic marked a continuous green line through the report to indicate everything was good. Chris texted me to see how the service went and I asked about the discrepancies. I never received a response. I took my car to another mechanic a week later due to hearing noises from my brakes. Turns out, I needed new brakes and rotors. This is not my first disappointing experience with this department. We depend on the mechanics to prolong and maintain the safety of our cars. I have lost trust in this establishment. More
by E
Verified CustomerEmployees Worked With
June 15, 2024
The manager John helped me out with a major repair which another dealership told me could not be fixed. He saved my transportation another dealership told me could not be fixed. He saved my transportation More
by CTNUQUAY
June 15, 2024
Tony was very communicative about the process, and did a great job explaining everything in a way that I could easily understand. great job explaining everything in a way that I could easily understand. More
by Melanie A
June 15, 2024
Nice and clean environment and good employees to have working for Honda. wonderful keep up the great working for Honda. wonderful keep up the great More
by PEEWEE1958.GRS
Employees Worked With
June 14, 2024
Very clean,had a 315pm appointment got there at 310 Justin met me was very courteous got right on it was in an out in 45min Justin met me was very courteous got right on it was in an out in 45min More
by RKB7595511
Employees Worked With
June 14, 2024
I took the car for a recall and while there I asked them to see why I had the VSA light on. When I went to get the car the rep told me there was a complete inspection performed. However when I got the paper to see why I had the VSA light on. When I went to get the car the rep told me there was a complete inspection performed. However when I got the paperwork it had indicated "Guest requested component diagnostic only" however this is not accurate. Also for my $160 VSA light diagnostic, there is no cost to fix nor parts/labor breakout. They have that breakout for the recall but not for what they charged me - the VSA diagnostic! This is absolutely terrible service! More
by MVMUGHAL
Employees Worked With
June 13, 2024
Thanks to both Matt and Bernard in service for taking care of the airbag recall. I appreciate both and all involved very much. Thanks alot . care of the airbag recall. I appreciate both and all involved very much. Thanks alot . More
by firehouselues
June 13, 2024
Excellent service my daughter and I been going there for years I feel at home years I feel at home More
by WANDAENGLISH234
Employees Worked With
June 13, 2024
I have been happy with the service I receive at Waldorf Honda. Always good communication. Honda. Always good communication. More
by NANCMIDZ4
June 12, 2024
Great experience! !! Dropped my car for oil change and tire rotation and they changed my A/C and informed me that I had a canister leak that’s covered under my warranty !! Dropped my car for oil change and tire rotation and they changed my A/C and informed me that I had a canister leak that’s covered under my warranty so they fixed it and now I’m as cool as every. Thanks Justin More
by WALTERS
Employees Worked With
