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4,226 Reviews of Waldorf Honda - Service Center
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July 14, 2020
Excellent service. They were timely and ensured that the vehicle was completed ahead of the appointment time. Also answered questions that I had regarding my Honda Care. vehicle was completed ahead of the appointment time. Also answered questions that I had regarding my Honda Care. More
by KELLIBROWNBARNES
Verified CustomerEmployees Worked With
Other Employees :
The lady at the last desk in the service department
July 14, 2020
Service for Honda Accord The service personnel and office staff were friendly and proficient with resolving my service issue. Donna & Kelly both were a pleasure to deal with. The service personnel and office staff were friendly and proficient with resolving my service issue. Donna & Kelly both were a pleasure to deal with. There was also a young man that greeted me in the service area that was extra helpful. I did not get his name. More
by brendab.mann
July 13, 2020
Bernard is great. Always make sure to explain everything. He is always helpful. As long as he continues to work there I will vote bring my car there. He is always helpful. As long as he continues to work there I will vote bring my car there. More
by ERICA_B15
Employees Worked With
July 13, 2020
Great service from start to finish!! Mr. Robert was great!!! Was able to explain everything that was needed along with my oil change. Thank you great!!! Was able to explain everything that was needed along with my oil change. Thank you More
by Tyane8783
Employees Worked With
July 12, 2020
Tony took care of me, since my service provider was out. He took my vehicle back before the appointment, and it was out in no time. He took my vehicle back before the appointment, and it was out in no time. More
by WALTERJLLOYD
Employees Worked With
July 11, 2020
Excellent Service Center I prepared and gave them a list over the phone ahead of time - Each item was completed perfectly and at the time promised. This is an excellent servi I prepared and gave them a list over the phone ahead of time - Each item was completed perfectly and at the time promised. This is an excellent service center!! More
by SANDYGRAMA
July 10, 2020
I got my my Honda Civic Hybrid tires rotated and balanced along with an oil change. The Civic Hybrids have fragile rims and center rim covers. I indicated that they were fragile to the technician. When I got along with an oil change. The Civic Hybrids have fragile rims and center rim covers. I indicated that they were fragile to the technician. When I got my car back after two hours, one of the center rim covers was scratched. It has obviously been laid faced down and moved. I got the service rep (Robert) involved who was understanding and respectful. However, once the manager (Jason) and technician got involved, they were rude and claimed that “there was no way that could happen,” suggesting I had come in with a scratched center rim cover (despite none of my rims or center covers had scratches.) They eventually replaced the center rim cover free of charge, but I did not appreciate the unnecessary rudeness from the manager or technician nor the hassle of having to come back in for a replacement. More
by dakotah.hogan
July 10, 2020
Another auto shop tried to get us to buy brand new tires by saying a tire leak was unfixable, but Honda was able to plug the leak in our tire and save us money. We appreciated the honesty of Honda with our by saying a tire leak was unfixable, but Honda was able to plug the leak in our tire and save us money. We appreciated the honesty of Honda with our car. Thank you! More
by ECJONES
Employees Worked With
July 10, 2020
Explanation doesn't really make sense New CRV mufflers showing what looks like rust/light corrosion. While I know these things happen over time, I've only had the vehicle a few weeks. Was New CRV mufflers showing what looks like rust/light corrosion. While I know these things happen over time, I've only had the vehicle a few weeks. Was told was because of the way the parts were welded together?? I'm sure it didn't leave the assembly line looking like that. I wish I would have noticed before I bought the vehicle, but who looks underneath a brand new car! Service manager's response was we will keep an eye on it. Perhaps this could be a defect or improperly stored on the lot. More
by dred0908
Employees Worked With
Jason Ruslander
July 09, 2020
Quick, easy Scheduled my service with a phone call but could have done it online as well. My car was ready for me in about an hour. They even took it through th Scheduled my service with a phone call but could have done it online as well. My car was ready for me in about an hour. They even took it through the car wash! More
by AMMORGAN
Employees Worked With
Jason Ruslander
