4,226 Reviews of Waldorf Honda - Service Center
Pleasantly surprised Having owned cars for close to 50 years, I have been used to living in dread of the visit to the service dept of a car dealership. I rate it right beh Having owned cars for close to 50 years, I have been used to living in dread of the visit to the service dept of a car dealership. I rate it right behind the dealership itself for a new car, time-share sales, the doctor and dentist. I must confess that Waldolf Honda is “slowly” changing that. There is no hard sale, facts are presented and recommendations made, and most importantly prices seem reasonable, The costs have been competitive with outside shops and I don’t feel the need to shop around for a good deal. My only recommendation would be to allow the coupons that seem to arrive in the mail midway between service times and always are misplaced until AFTER the service has been provided, to be entered into my account (or even sent by email) and be ready when I bring my car back. I also appreciate the CarFax Carcare reminders sent and their updates of services provided by the service department (maybe even send coupons here). I’m not sure how long it will be provided but it has been a great perk so far. All in all, I must say the dread of service at YOUR dealership has been, THUS FAR, changing my attitude. Thanks for being mindful of the customer. More
I got 2 rear tires. My truck was making a terrible noise after I picked it up. Took it back in and learned no test drive conducted. Ridiculous that I got tires and no one checked to make sure they were ins after I picked it up. Took it back in and learned no test drive conducted. Ridiculous that I got tires and no one checked to make sure they were installed properly. The noise was so loud that they heard it when I drove into the service bay. More
I appreciated how quickly the overall process went, and that I was met with a warm and welcoming attitude. Great service! Would definitely come back! that I was met with a warm and welcoming attitude. Great service! Would definitely come back! More
Service rep was great! I adore Bernard! He took the time to listen and kept in touch with me while my car was being inspected. It was a good experience! to listen and kept in touch with me while my car was being inspected. It was a good experience! More
I’ve been dealing with Waldorf Honda since they were named Ken Dixon. The sales, service and management departments are very knowledgeable and pleasant to work with. My family have all bought from Waldo named Ken Dixon. The sales, service and management departments are very knowledgeable and pleasant to work with. My family have all bought from Waldorf Honda. I have referred several friends to your dealership as well. More
Mechanic is Excellent Service Writers Bernard and Amber just "Super" easy as heck to work with !!!! Josh the Mechanic love this guy professional thorough explains everythi Service Writers Bernard and Amber just "Super" easy as heck to work with !!!! Josh the Mechanic love this guy professional thorough explains everything to me so I can understand More
2013 Honda Accord Service Great Customer service. Amber kept me updated and notified me of the repair issues. She also worked with my warranty provider to submit a claim for t Great Customer service. Amber kept me updated and notified me of the repair issues. She also worked with my warranty provider to submit a claim for the repair. More
My call, dropping of my CRV, service and pick it up was without issues. Everything was easy to do andI’m very satisfied with their work. without issues. Everything was easy to do andI’m very satisfied with their work. More
Great Service My check engine light kept coming on and going off on my Pilot. We called Honda and they scheduled us for a diagnostic. The service advisor Tony Ree My check engine light kept coming on and going off on my Pilot. We called Honda and they scheduled us for a diagnostic. The service advisor Tony Reese was very knowledgeable and helpful about the issue at hand. Once it was determined what the issue was, he provided us with the solution and estimate to correct it. Waldorf Honda service always provides courteous and great work. The lady who took my payment was very friendly and provided great customer service. More
the service was great the people was helpful and the bldg was nice and clean they help me all the way thru the service thanks. the people was helpful and the bldg was nice and clean they help me all the way thru the service thanks. More