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Waldorf Honda - Service Center

Waldorf, MD

4.6
4,224 Reviews

4,224 Reviews of Waldorf Honda - Service Center

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June 17, 2024

Happy with the service . Will definitely recommend this dealership .in my next purchase and service More

by JSABLAH62344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Waldorf Honda responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Waldorf Honda. Thanks again for the recommendation, and have an amazing day!

June 17, 2024

The service was fast and professional, usually it took two hours but the service took only one hour which is great. More

by VGRANTII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanice Nurse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Deavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Carter
Jun 19, 2024 -

Waldorf Honda responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 17, 2024

I broke down Friday evening after service was closed and I was 70 miles from destination. The service mgr was great. Pulled car in shop and in spite of heavy schedule had me on road by 1 PM next day. Can’t More

by johnjdavis8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Davenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Waldorf Honda responded

Hi, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

June 16, 2024

An amazing experience Everytime. Robin always goes above and beyond. Only one time we had a problem but within one phone call everything was handle and fix. More

by SHAKEITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanice Nurse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Carter, Romain Robinson
Jun 18, 2024 -

Waldorf Honda responded

Hello Shakeith, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 16, 2024

They seem more interested in emptying your wallet with unneeded maintenance than actually providing good customer service. More

by Glove313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Reese
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2024

Brought a Gen10 Civic in to get two a/c parts replaced that failed at 40k. Honda estimated repair at 2-3 hrs, but it took 5.5 hrs. I figured they must be going over and above, but then I got the car back More

by HLKSMSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Reese
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Waldorf Honda responded

Hello this is John Quillin. I am the Service Director here at Waldorf Honda. Customer service and your happiness is extremely important to us. Please contact me 240-427-1544 or jquillin@waldorfhonda.com at your convenience. I am sorry to hear about your unpleasant visit with us. We would like a chance to regain your confidence in us.

June 16, 2024

Excellent customer and vehicle service with reasonable pricing. Main reason why we have been coming back. More

by QVONFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Waldorf Honda responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 16, 2024

Good person to discuss issues the car had. Will have to schedule a follow on appointmmet More

by JAYJAY2k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Waldorf Honda responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 15, 2024

I purchased my 2017 Honda CR-V. The service are excellent. The wait time is not very long and customer service are excellent. More

by MS.BERTHA.LL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Deavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Carter
Jun 17, 2024 -

Waldorf Honda responded

Hi, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 15, 2024

It seems I must continue to take my vehicle back for the same issue or for an issue that was absent before taking it to this service center. And they chargé each time because it was something different (so More

by paulacollins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Jenkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Waldorf Honda responded

Hello this is John Quillin. I am the Service Director here at Waldorf Honda. Customer service is our number 1 priority. I see that you came in because your A/C wasn't blowing cold on the 1st visit. We saw everything was operating correctly. When this happens we do an evacuation of freon with dye added and recharge the system. Unfortunately leak can be hard to detect. When you came back the second time we were able to identify the leak in your A/C compressor thanks to the dye. If you would like to contact me I would be happy to speak with you 240-427-1544 or jquillin@waldorfhonda.com

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