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Waldorf Honda - Service Center

Waldorf, MD

4.6
4,215 Reviews

4,215 Reviews of Waldorf Honda - Service Center

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September 14, 2024

Staff was very professional and friendly. Got my service done in a timely manner and I was in and out in no time. Excellent customer service. More

by Joyce Liggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Deavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Waldorf Honda responded

Hello Joyce, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 13, 2024

I’ve experienced great customer service at Waldorf Honda while getting my car serviced. I have no complaints. More

by CHARLEST20744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Waldorf Honda responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

September 13, 2024

In and out . Great customer service . I came in for a scheduled oil change. B1 More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Waldorf Honda responded

Hello Maria, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

September 13, 2024

Tony Reese is a outstanding service advisor, he is very upfront about the service that's needed. Nice job keep up the good work. More

by LANDONIA100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Waldorf Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Waldorf Honda! We are always more than happy to assist you if anything else comes up. Take care!

September 13, 2024

It was nice that they able to look at my car the next day even though I was told by Robyn that it would be looked at the same day I dropped it off. She told me that later on the day I dropped it off that it More

by Stephkitc03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Waldorf Honda responded

Hello this is John Quillin the Service Director here at Waldorf Honda. Thank you for your business and the nice survey. Customer service is our number 1 goal. The reason we couldn't do the fuel pump recall. Is because we are waiting for Honda to allocate them to us. We slowly beginning to get a few in now.

September 13, 2024

The service advisor was great. He got me in and out like he said he would. He access everything that needed to done in great time. I really appreciate Waldorf Honda and there staff More

by JCHAPPELL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Waldorf Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Waldorf Honda! We are always more than happy to assist you if anything else comes up. Take care!

September 12, 2024

Efficient friendly great customer service fast courtesy know their jobs. Helpful knowledgeable The only bad thing is very expensive More

by loribug40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2024 -

Waldorf Honda responded

Hi, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 11, 2024

I really appreciated the simplicity and ease of getting service even if I'm early for my appointment. Bernard was great, he totally understood my situation and made me feel good about what needed to be do More

by jgnextlevel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Waldorf Honda responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 11, 2024

My son brought in the car for servicing and he told me everything went great. More

by DUSTY011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Waldorf Honda responded

Hi, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 11, 2024

Great job, in and out quickly, just the way it should be. A bit pricey, but everything is these days… More

by KIMANDERSSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Waldorf Honda responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!