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Waldorf Honda - Service Center

Waldorf, MD

4.6
4,215 Reviews

4,215 Reviews of Waldorf Honda - Service Center

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December 14, 2020

Excellent service and very attentive to detail. I was helped and made sure that my car was going to have an excellent service. It was a great experience. More

by HCERVANTESJR1110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Wheaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Mogel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Carter, Jason Ruslander
December 14, 2020

The service was fast and did a great job. Amber did a wonderful job with giving me info concerning what my car needed. She was very professional and courteous as well. More

by MICHAELLOC12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber
December 13, 2020

The sales representative was friendly, and respectful. He answered all my questions and provided me with helpful information I needed following service on my car. More

by tyronad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2020

If I could give the service department receptionist zero stars I would. She was rude. She needs to improve her customer service skills!! She’s terrible! More

by CynRich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Wheaton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Waldorf Honda responded

I do apologize for your experience with the receptionist. I will definitely bring this to my service manager attention. If there is anything we can do for you please do not hesitate to reach out to us.

December 13, 2020

For this experience my concerns were listened to and checked, the wait time was quick, and the workers were both professional and considerate. I recommend. More

by 3653
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Wheaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Conley
December 12, 2020

Every thing was done well according to expectations.. Quick and friendly. I am a man with few words. Don’t like 25 word minimum. Happy holidays. More

by JAC10610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Carter
December 11, 2020

I always get the excellent service at Waldorf Honda. Mr. Hersch the the rest is the staff are ALWAYS friendly, helpful and get you out. No More

by DORIS_BROWN20
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2020

They took care of my recall issue with great professionalism. I was in and out of there in no time. Thanks for the great customer service. More

by chozen1md
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2020

My service representative was helpful and upfront about the work I was needing on my Honda. He made the process easy and painless. satisfied Honda customer More

by SPEIGHTT9
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Ruslander
December 10, 2020

Waldorf Honda’s Service Team is outstanding. I highly recommend this location for all of your Honda-related needs. Even without an appointment they are available to answer questions and/or assist with yo More

by PHYLLIS.MCDOUGLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
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