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Waldorf Honda - Service Center

Waldorf, MD

4.6
4,224 Reviews

4,224 Reviews of Waldorf Honda - Service Center

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July 01, 2024

I will continue to bring my vehicle here as long as I own it and Robyn is still there. More

by GAYNELERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Waldorf Honda responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Waldorf Honda. We look forward to your next visit! Take care!

July 01, 2024

Great service and get my car back on time. Always explain what is needed to keep my car running good. More

by WLROBINSON5ON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Waldorf Honda responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 29, 2024

All the customer service and the the service technicians are all great to work with. More

by JIMMYH0102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Waldorf Honda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 29, 2024

Great service ! Bernard always makes my visits to Honda unstressed. He keeps me informed and tells me accurately what my car really needs. More

by MICHELLEICPHITTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Fee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Waldorf Honda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 28, 2024

Great service (it didn't take too long). Reasonable price for service. Staff were friendly. More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2024 -

Waldorf Honda responded

Hi Elizabeth, thank you for your kind review; we are happy to pass along your comments to the team here at Waldorf Honda! Please don't hesitate to reach out if there's anything additional we can do for you.

June 28, 2024

Passenger mirror was not working properly. It dropped without being prompted. Also, the speed limit sensor was giving outrageous limits on the dashboard. The Odyssey was at the shop for 3 More

by MH7THOMAS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jenkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2024

The service department needs to have specials and coupons. Always take other Hondas dealers coupons. More

by CVBOONE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Waldorf Honda responded

Hello this is John Quillin. I am the Service Director here at Waldorf Honda. Please have your advisor verify your email address. We sent out service specials which also included an oil change and tire rotation coupon. Customer service is out number 1 goal so if you have a question or suggestion please see me before you leave. I hope this will help turn this 2 star survey around for us. Thank you for your business and have a blessed day.

June 27, 2024

The service consultants are very nice and keeps me informed from beginning to the end of my service. More

by BJSHERMAN68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Waldorf Honda responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 27, 2024

Service was great, fast, and friendly. I would highly recommend Waldorf Honda to anyone who needs service. I love this place! More

by SHAYLABUSSIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Waldorf Honda responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 27, 2024

Waldorf Honda dealership is convenient to get too. Once I enter the service area, an employee greets me, verify what I brought my car in for and ask for my keys. Employee will let me know I can have a More

by ELLENNITA1
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The driver that took me to get a sandwich,
Jun 28, 2024 -

Waldorf Honda responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Waldorf Honda. Please let us know if there is anything else we can do for you; we are more than happy to help!

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