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Waldorf Honda - Service Center

Waldorf, MD

4.6
4,215 Reviews

4,215 Reviews of Waldorf Honda - Service Center

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January 13, 2021

Great customer service as always. Although i was called in for service on a vehicle i no longer owned. But Robert was able to get service on my ridgeline so the trip wasn’t waisted. More

by tiger6218951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2021

Bernard is awesome he is patient, informative and knowledgeable. Customer service is vital to me and he always has great customer service. Thank you for taking care of all my car needs for my Honda More

by CYNTHIAMARIN445
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Waldorf Honda responded

Thank you for the kind remarks! Super glad Bernard was able to assist you in a timely matter. We hope to see you for your next service!

January 12, 2021

I arrived early for my appointment time and my car was immediately brought back for service. Service did not take a lengthy amount of time and was performed as desired. More

by FELICIA.ROMIJN
Recommend Dealer
Yes
Employees Worked With
Jason Ruslander
Jan 12, 2021 -

Waldorf Honda responded

Glad we were able to take care of you as quickly as possible! We appreciate the great feedback. Hope to see you in the next visit!

January 12, 2021

The service was great. The service person said it would be one hour wait time & it was an one hour wait time. I was shocked. The lady service rep really was a good help, she was able to get on the customer More

by morris726
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Wheaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Waldorf Honda responded

I am super glad you had a great service overall! We thank you for the lovely remarks, we hope to see you visit!

January 11, 2021

Fast and friendly service! Excellent job! 5 stars 10/10. I was greeted immediately upon arrival with a smile. Tony is awesome and so is Gregg! Highly recommend. More

by tharealjill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Wheaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Mogel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Carter, Jason Ruslander
Jan 11, 2021 -

Waldorf Honda responded

Thank you very much for your kind remarks! We're so happy to hear that you enjoyed working with Tony and Gregg. Please let us know if we can be of assistance to you in the future.

January 11, 2021

Hi my service is a part of a plan that was purchased when I bought my car. I really don’t have to pay for service unless it’s outside of the plan. More

by TRACYAARON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Wheaton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Waldorf Honda responded

Thank you for choosing Waldorf Honda for your service needs and for trusting us! We look forward to seeing you at your next visit.

January 11, 2021

on New Years eve, daughter's car breaks down and had to be towed in at about 1;00 P.M.. Keep us up to date on repairs by phone and finished before the close of business. More

by RICKWALLACE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
robyn stroud
Jan 11, 2021 -

Waldorf Honda responded

I appreciate your positive feedback about our service. Glad we could help. We do take pride in assisting our guests’ needs the best way we can.

January 11, 2021

The only place to bring your Honda for maintenance and repairs. Bernard Dixson and Team will take great care of you!! Thanks Waldorf Honda we will be back. More

by Aforms59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Waldorf Honda responded

I am thrilled you had a great experience with Bernard Dixon at Waldorf Honda. We hope to see you next visit!!

January 10, 2021

They were able to address my concerns readily and right away and give me an explanation of what they thought was the issue with my car and gave me options that I was actually pleased with instead of an ext More

by ANGE0420
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Waldorf Honda responded

Thank you for your positive comments. I am so glad to hear that you enjoyed your service with us!

January 10, 2021

Robert is a great service manager. I went in for a recall service and he noticed there was a second, more recent recall. He managed to take care of both service calls. Best of all, he has a great sense of hu More

by bobmac222
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Waldorf Honda responded

Thank you for taking the time to review your service with us. I am very pleased to hear that Robert made your experience a pleasant one!

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