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Waldorf Honda - Service Center

Waldorf, MD

4.6
4,226 Reviews

4,226 Reviews of Waldorf Honda - Service Center

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April 07, 2021

Very professional staff. Took no time from arrival to finish. Happy happy happy happy customer! But Honda should Not make their customers write a 25 word review:( More

by HELENEKISS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ruslander
April 06, 2021

Outstanding customer service from Mr. Robert Hersh. I would like to mention that, Mr. Hersh saved me over $400 in repairs during my visit. He informed me that I had an extended warranty for service on my More

by USNRETIRED2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Waldorf Honda responded

Thank you for visiting our service department. We are glad you had a great experience and Robert Hersh was able to assist you in every way possible. We hope to see you for you next visit!

April 06, 2021

Great Customer Service! Everyone was kind and helpful. Amber was warm and welcoming. She came out to let us know when they started working on our car and how much longer we would have to wait as well. More

by HMINAKIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber, Jason Ruslander
April 06, 2021

Robin is the Best give her a raise ! Will alway bring mine and my family’s cars there great treatment good service. Good job thanks More

by MYRONT44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bert Bowen
April 04, 2021

My Waldorf Honda Service Consultant, Bernard Dixson, provided extremely professional and competent service continuing the reason that we take our business to Waldorf Honda! It is so refreshing the way More

by SteveTBJJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2021

Poor customer service. My vehicle was done and I sat for additional hour for no reason. No apology was given. I was totally forgotten about. More

by sherrimd2010
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Apr 06, 2021 -

Waldorf Honda responded

I do apologize for your experience. I will have my service manager reach out to you shortly.

April 02, 2021

The service that we received was excellent ! I went with my kids during the visit for pilot service maintenance and we felt like a guest rather than being a customer. Truly honda services and employees ar More

by GAJOPAULINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Wheaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Mogel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Conley
April 02, 2021

Honda Waldorf delivers high quality of service! Thank you Bernard for your hard work on my CR-V! I can now drive with peace of mind! More

by Roe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2021

My wife and I use Waldorf Honda because of Amber in the Service Department. She is always going above and beyond for us. It doesn't matter if it's a small or big ticket, it's always handled with the same l More

by RYAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber
April 01, 2021

I moved to Maryland from DC and needed to get a state safety check. I wasn't able to pass and had my DMV appointment the next morning so I needed to get the part fixed ASAP. I called up Waldorf Honda and More

by DYLANYOSICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robyn
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