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Waldorf Honda - Service Center

Waldorf, MD

4.6
4,226 Reviews

4,226 Reviews of Waldorf Honda - Service Center

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April 12, 2021

Workers were nice. They get 2 stars because I was told my service would take 1 hour when it took 5 hours. I called them twice during those 5 hours for an update and I never got a call back. I did not even ge More

by AMJONES_10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Waldorf Honda responded

I am sorry for your experience. I will be sure to let management know. If there is anything we can do in the future for you please let me know. Thank you kindly.

April 12, 2021

Great service w/ Robert! We have been taken our cars to Honda and have most times worked w/Robert! We do have others to service us, but we rely on Rob’s honestly when it comes to our cars. More

by Patterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2021

I've been using this Honda location for many years. Bernard and Tony have been working here the whole time and it is nice feeling like you are part of the community. I usually get great customer se More

by Ms. Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2021

Was 5 star until Igot locked into this questionnaire. Ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok More

by dannysr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Wheaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Mogel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Ruslander
April 10, 2021

Transmission fluid replacement on 2016 Honda CR-V CVT too expensive but very few if any alternatives-Tried to sell me brake fluid replacement -CR-V ONLY has 30,000 miles More

by NCHAMBER3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Donna Wheaton
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2021

Service appointment was on time, which is great. However less than a week later my battery died. Apparently no one there noticed my car had the wrong battery. AAA noticed it as soon as they opened the hood. More

by NATWASHINGTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ruslander
April 10, 2021

Service was very quick and the problem was solved immediately! Staff were very friendly and effectively communicated what needed to be done with my vehicle. More

by PITTSBURGHBOUND.4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Wheaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2021

I purchased my Honda CRV in Oct. of 2020, I had my first service done in March. The experience was flawless just like the purchase. The people are friendly and very helpful. More

by UPHILLPULL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2021

Robyn always goes above and beyond to make sure that I have the best experience possible whenever I bring both of my vehicles to Honda. More

by RFORBES2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robyn Shroud
April 08, 2021

Bernard is very professional and knowledgeable. He cares about his customers and he is very honest and upfront about the services needed for your car. More

by DEMETRIALESLIE309
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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