Waldorf Honda - Service Center

Great Experience and very professional in his work i’ve got my car done by Bernard and he always excel and give me solutions to all problems. got my car done by Bernard and he always excel and give me solutions to all problems. More

The person I dealt with at the service center was very helpful, professional and communicated with me regarding the status of the service work and completion time. helpful, professional and communicated with me regarding the status of the service work and completion time. More

Excellent responsiveness. Expected wait time was an hour - vehicle was ready in a 1/2 hour. Fast and courteous service. Most positive experience with this dealership ever - vehicle was ready in a 1/2 hour. Fast and courteous service. Most positive experience with this dealership ever More

Effective, service personal. Fast service, explaining of service is easy to understand. Cody effective. Personally I would recommend Honda Waldorf sales personal, new and used . They are a excellent dealers service is easy to understand. Cody effective. Personally I would recommend Honda Waldorf sales personal, new and used . They are a excellent dealership. More

My experience at the dealership was great. .However, I reported that my vehicle is doing a downshifting upon excelling. This has happened more than twice. The braking light will flash at times for no appa reported that my vehicle is doing a downshifting upon excelling. This has happened more than twice. The braking light will flash at times for no apparent reason, and this of concern, but I was told if there is no code and the technician can not duplicate the issue for now there isn’t anything that can be done, This does not address that there is something happening that is not suppose to. I now know that others are experiencing the same , or similar issue, and as I explained to Robert he was wonderful and my experience in terms of how I was treated while my vehicle was being serviced was great. My concern is why has my vehicle starting to do these things that I know are not suppose to be happening. I need answers and would like for someone to get to the bottom of why and fix it, and not just wait and see. There is a problem occurring. In my opinion this would not be labeled as me having an issue with Robert. To me this would be the judgement and lack there of on the technician, or the one who made the judgement call to just give me back the vehicle, and if, or when it happens again I will either take it back there or somewhere else in hopes of not being told the issue can not be addressed unless we are able to get a code again. This then makes the issue my problem and my responsibility. I do not think that this is fair to me, or in my best interest. If you know there is an issue since others are reporting that this is happening someone needs to be honest with me and find out why this is happening and fix the problem in fairness to me and the other drivers I now know this is happening to. I do not have a issue with the dealership, but I do have issues occurring with my vehicle. Issues that are not suppose to occur during operation. If I press the gas the vehicle is not suppose to start downshifting. I hope this helps you to see what my concerns are and let you determine if you have an issue with the dealership. I am not going to generalize it to this dealership if it’s a Honda overall issue. This is why I gave the ratings as I did. I hope this helps you and me. My comments are for insight and help not to bash or discredit this dealership. You can make the determination, and fix my vehicle. Thank you. Sincerely, More

The service was very timely. The staff was friendly and gave out flowers to the customers in the waiting area for Mother's Day. Excellent waiting room with WiFI and TV, coffee, water. gave out flowers to the customers in the waiting area for Mother's Day. Excellent waiting room with WiFI and TV, coffee, water. More

I was provided with Exceptional Service and most importantly I was seen on time. This is the second vehicle that we have purchased from this dealership and we have always received great service. importantly I was seen on time. This is the second vehicle that we have purchased from this dealership and we have always received great service. More

Service was exceptional and timely and the staff were friendly. Just waiting on them to call me when the recalled part is in. Definitely the best service department. friendly. Just waiting on them to call me when the recalled part is in. Definitely the best service department. More

As usual, the making of the appt and the service was excellent. The only issue I have is the timing of the appt. On a previous vehicle 2009 CRV, I knew when I should make an appt and did. This new wa excellent. The only issue I have is the timing of the appt. On a previous vehicle 2009 CRV, I knew when I should make an appt and did. This new way (in my opinion) the onboard computer is supposed to tell me when I am going to need service. It never did. Enough of that, I am pleased with Robert and the way your service dept keeps my car running. I shall return. More

The sales rep Robert Hersh is always very friendly, kind and helpful. I’m glad he is there to explain every aspect of what wrong with my car and my options. and helpful. I’m glad he is there to explain every aspect of what wrong with my car and my options. More