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Waldorf Honda - Service Center

Waldorf, MD

4.6
4,215 Reviews

4,215 Reviews of Waldorf Honda - Service Center

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May 14, 2021

The service was very timely. The staff was friendly and gave out flowers to the customers in the waiting area for Mother's Day. Excellent waiting room with WiFI and TV, coffee, water. More

by S.H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021

I was provided with Exceptional Service and most importantly I was seen on time. This is the second vehicle that we have purchased from this dealership and we have always received great service. More

by JONATHAN.GILLENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021

Service was exceptional and timely and the staff were friendly. Just waiting on them to call me when the recalled part is in. Definitely the best service department. More

by jenn5256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber
May 13, 2021

As usual, the making of the appt and the service was excellent. The only issue I have is the timing of the appt. On a previous vehicle 2009 CRV, I knew when I should make an appt and did. This new wa More

by lekjoe2005
Recommend Dealer
Yes
Employees Worked With
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Wheaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021

The sales rep Robert Hersh is always very friendly, kind and helpful. I’m glad he is there to explain every aspect of what wrong with my car and my options. More

by MILTONMCKINNEY123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hersh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Wheaton
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021

Service was prompt. Staff was courteous and warm. Service lobby was packed, even with social distancing measures in place, so I was offered a seat in the show room while I waited. Great experience. More

by torgersonpeter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ruslander, Ira Lewis
May 12, 2021

Only place I don't mind waiting for service. Excellent waiting room. Like dealing with Robert he is always helpful and steers me straight on services needed. More

by Bob
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021

Came in for a oil change and was given was taken to the new cars side. They had a big group waitingbonngettinnsomething done on their cars. I guess because I am an elderly person they sat me over there. More

by APRING
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021

very good services in a timely manner, pleasant customer service, parts are very good, waiting areas was very clean. i will recommend honda to others More

by BRADSHAW145
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Wheaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Mogel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Carter, Jason Ruslander, Wendy Graham
May 11, 2021

The service was excellent as soon as I pulled in. I was addressed that someone would be with me shortly. Tony Reese took good care of me and made sure everything was done correctly More

by angela.campbell01@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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