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Waldorf Honda - Service Center

Waldorf, MD

4.6
4,230 Reviews

4,230 Reviews of Waldorf Honda - Service Center

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June 18, 2021

The customer service agents were nice and courteous. Everyone was wearing a mask which demonstrated that they were taking safety precautions. I arrived early and they were able to start my service early More

by KC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember his name
June 17, 2021

Diagnosed and serviced vehicle in 48hrs. No appointment. Kept me aware of status at every step. Bernard was very helpful and knowledgeable and responsive . I would definitely use Waldorf Honda for future se More

by DC
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2021

The staff was very professional and have great customer service. Every staff member had a smile on their face and was happy to help me with my services and any questions. I definitely will be back and I do More

by ALICIACOLEBAKER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Wheaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2021

The service team provided great customer service and communication. The service area as well as the waiting room is a clean and organized environment. Very good experience. More

by mrbilly1979
Recommend Dealer
Yes
Employees Worked With
Jason Ruslander
June 16, 2021

Bernard Dixson made my experience painless. I was in and out in a reasonable time. He answered any questions I asked and provided great customer service. More

by tngreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2021

My experience with Honda was nothing less than outstanding! The service was professional the players were courteous and helpful. A service member took the time to show me how to reset things on my More

by UPHILLPULL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2021

OUTSTANDING. EVERY STEPT OF THE WAY. Knew exactly what I needed. Informed me as to what was done and What was ok . Very understanding and had a good knowledge of my vehicle. More

by JOJOWILLIS45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
June 15, 2021

Robyn and her team did an outstanding job taking care of the service needs for our two Honda vehicles. Even though we have multiple Honda dealerships located closer to where we live, we will continue to dri More

by MBeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
June 15, 2021

Robyn was outstanding! She was attentive to my needs and kept me informed throughout my visit. She informed me about getting new tires and alignment soon, which I was not aware of! I will definitely be ba More

by BENNIEG63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Wheaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robyn Stroud
June 15, 2021

I have been coming to this Service Center for a while now each time I come I am satisfied with the work and the mechanics. More

by TONEYT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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