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This rating includes all service center reviews, with more weight given to recent reviews.
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4,229 Reviews of Waldorf Honda - Service Center
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Verified Customer
September 13, 2021
Customer service was great. Robert kept me informed throughout the process. Wish the time was less, but I understand that good workmanship is critical. throughout the process. Wish the time was less, but I understand that good workmanship is critical. More
by zachscottjr
September 10, 2021
Tech documentation was poor. Time of service was good. Service advisor was good. Pricing as advertised Will return for Honda factory service and parts. Thank you Service advisor was good. Pricing as advertised Will return for Honda factory service and parts. Thank you More
by SANHOPE
Employees Worked With
September 09, 2021
Very Professional and Courteous staff.Jason was Very Professional and Courteous staff. Jason was thorough, professional, and kept me informed about my vehicle. I would recommend this service depar Very Professional and Courteous staff. Jason was thorough, professional, and kept me informed about my vehicle. I would recommend this service department to others and will continue to use for my future services. More
by Deshields2006
Employees Worked With
Jason Ruslander
September 09, 2021
Service was very fast and friendly! They let me know upfront what the price could be and how long it would take to fix the problem. upfront what the price could be and how long it would take to fix the problem. More
by KHASEGAWA46
Employees Worked With
September 09, 2021
The service was good. I was called promptly when the service was completed and I appreciated the courtesy rides to and from the location, thanks. service was completed and I appreciated the courtesy rides to and from the location, thanks. More
by HIGHTOWER65
Employees Worked With
Jason Ruslander
September 09, 2021
No issues with handing my car over to get serviced. The exchange was polite and quick. I was notified when my car was ready to be picked up. There was an issue with my paperwork though. But it was easily a exchange was polite and quick. I was notified when my car was ready to be picked up. There was an issue with my paperwork though. But it was easily and quickly fixed with the cashier. More
by KOURTBREW
Employees Worked With
Other Employees :
Kaylee Edwards
September 08, 2021
The adviser Bernard Dixon started my service on time and expertly managed my time and expectations. He got me in and out on time and let me know what services to expect in my next Honda appointment. expertly managed my time and expectations. He got me in and out on time and let me know what services to expect in my next Honda appointment. More
by GThomas
September 07, 2021
I always take my vehicle to Honda of Waldorf. I have never had a problem with the service and they offer a fair price for my maintenance. I trust them with my vehicle never had a problem with the service and they offer a fair price for my maintenance. I trust them with my vehicle More
by DDSSPARKY
Employees Worked With
September 04, 2021
2019 Odyssey serviced 9/3/21 @ 2:00pm. Van reeked of gas smell. Apparently during the fuel pump recall work, the service tech entered the van. Either he/she was soaked in gas or stepped in gas. Service depa smell. Apparently during the fuel pump recall work, the service tech entered the van. Either he/she was soaked in gas or stepped in gas. Service department tried to hide this incident. First sign of trouble was that the van was sitting in the service area with no one was working on it. They latter moved the van into the service bay drop off area with the windows down and the service bay doors open. It was sitting there for several more minutes. After service payment was settled, My wife and I enter the van and it reeked of the smell of gas. The service department made no mention that gas was exposed to the interior of the van. No mention that this was a health hazard to us. The service department hid this from us. We had to drive home with the windows down. When we picked-up our dog, he was annoyed by the smell of gas. Shame on this dealership for not owning up to this safety hazard incident nor alerting us until after we settled the bill. More
by DoctorDarryl
Employees Worked With
Other Employees :
Jason Ruslander, Wendy Graham
