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Waldorf Honda - Service Center

Waldorf, MD

4.6
4,227 Reviews

4,227 Reviews of Waldorf Honda - Service Center

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July 23, 2022

The service center was able perform service on my vehicle in a timely manner. The team was very kind and helpful. More

by micmoca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saeed Satterwhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2022

Terrible experience! Scheduled an appointment with Ashley on Tuesday (19 July) for a Friday (22 July) appointment for a leaking coolant. Arrived on time and only to be t More

by rokugatsu92
Recommend Dealer
No
Employees Worked With
Ashley
Jul 25, 2022 -

Waldorf Honda responded

Thank you for your remarks about your experience. We are disappointed to hear that your experience working with our Service Team was not a good one. Our Service Director would very much appreciate the opportunity to speak with you directly regarding your visit. Please reach out to Jason Ruslander directly at your convenience at 301-843-8700. Thank you.

Jul 28, 2022 -

rokugatsu92 responded

Not sure what else you can do for what already happened. It's done and I already had the costly repair and service done at another Honda dealer. Didn't even have to make a lousy appointment and a 2022 CRV loaner was provided until the vehicle was ready for pickup.

July 20, 2022

I was happy with the care I received. I was emailed a contact in case I needed anything. More

by karenr0618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2022

Waldorf Honda's service department is great! Made an appointment and brought my 2013 Honda CRV in to see what services I needed before putting it on the road for vacation travel. It turns out th More

by CC_HASKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donye Taylor
July 15, 2022

Waldorf Honda's team of service advisors are always helpful and very knowledgeable. This service appointment was with Robyn and she did an excellent job as always. Great team, great service! More

by FLOYDCHAYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2022

Na 2450 Crain Hwy Waldorf, MD 20601. 2450 Crain Hwy Waldorf, MD 20601 Thanks again More

by JHOLTJ5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hersh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donye Taylor, Breina Jefferson
July 14, 2022

Bernard and his manager went out of their way to get a part from another dealership for us, because we were on our way to our vacation destination. All other visits to Waldorf Honda have been 5-star a More

by patents
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2022

My briefing on what was done was thorough, including the need for a followup. I especially appreciated the latter. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2022

The wait was not too long,helpful employees,people waiting spaced them selves,cold water was offered. More

by CLARANELLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2022

I arrived to have my warranty fuel injector service completed and was told i could get the front brake job done at the same time. a couple of weeks earlier i had the brake fluid replaced. Bernard Dixso More

by EVANSDF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Wheaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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