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Waldorf Honda - Service Center

Waldorf, MD

4.6
4,225 Reviews

4,225 Reviews of Waldorf Honda - Service Center

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August 15, 2024

Bernard and the staff were courteous and knowledgeable. My car was ready when I was told it would be ready. I feel like I have a brand new car. I’m extremely pleased with Waldorf Honda. More

by VEWHYTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Waldorf Honda responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

August 15, 2024

Robyn and Sherri and the whole service department are awesome thank you so much. Thank you More

by TERMINE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherri Termine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Waldorf Honda responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Waldorf Honda

August 15, 2024

Did not have a good experience they failed to rotate tires when I paid for it and charged me parts that were under warranty. Contacted a not so friendly and accommodating service manager, John Quillen, More

by GS203562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Quillin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Jenkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Waldorf Honda responded

Hello this is John Quillin. I just wanted to apologize again for the unpleasant service experience you had with us on your last visit. Customer service is our number 1 priority. I am sorry the corrections weren't made in a more timely manner. I appreciate you and wish you a blessed weekend.

August 15, 2024

En esta ocasión amabilidad buen servicio buena comunicación para explicar ño qu e se necesita More

by lbalmore11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Deavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Waldorf Honda responded

Hola, agradecemos que te hayas tomado el tiempo de dejarnos tus comentarios. Si alguna vez necesitas algo más, no dudes en llamarnos o pasar por aquí. ¡Que tengas un día genial!

August 14, 2024

Great job, will recommend you to family and friends. Tech was well informed and friendly More

by MAGILES64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Deavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Waldorf Honda responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 14, 2024

The dealer's representative was courteous, professional and knowledgeable about the issues related to my servicing at Honda today. More

by CEHELPER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherri Termine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Deavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Waldorf Honda responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 13, 2024

Always forget to introduce their name with the client. Try their best to perform good job. More

by r.cabaltica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Workman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Davenport
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Waldorf Honda responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 13, 2024

This dealership has been nothing short of amazing! The lever of service is always…always outstanding. The service advisor are a blessing to work with. I was always bring my car here for service. More

by CHRISTINA.BARNOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Waldorf Honda responded

Hi, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Waldorf Honda!

August 13, 2024

Excellent customer service each time I have been there. Very satisfied with the professional help More

by CHEW6563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Waldorf Honda responded

Hi, your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 12, 2024

Service. was top notch. I highly recommend them. I went to another dealership and ended up going to Waldorf to get it done correctly. More

by PASTOR4401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Deavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Waldorf Honda responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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