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Waldorf Honda - Service Center

Waldorf, MD

4.6
4,225 Reviews

4,225 Reviews of Waldorf Honda - Service Center

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August 17, 2024

Better customer service with service technician Tony. Was very rude and didn’t listen and very short with me and my husband. Had us spend two days off from work More

by MOORR151931
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Reese
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

Justin is very patient and professional. I appreciate him taking the time to walk me thru my car maintenance. More

by ivylynnettehodges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Waldorf Honda responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 17, 2024

Staff was professional and courteous. Work was completed as described. My service manager Justin was great! More

by IDAHOPKINS65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Waldorf Honda responded

Hi, we are so happy to read such a great review about Waldorf Honda! If you have any further questions, please give us a call. We're always happy to help!

August 16, 2024

The service at Waldorf Honda was great. My service advisor, Bernard Dixion, was curious and accommodating. The service waiting area was clean and comfortable. All of the service charges wer More

by EBLOVE55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Waldorf Honda responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

August 16, 2024

Very good customer service everything was good Robert always provides great customer service very good very good More

by TONY2591
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Wheaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherri Termine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Waldorf Honda responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

August 16, 2024

Tony was very helpful when I came into the shop and very knowledgeable about my vehicle and what needed to be service. More

by SHERRI PRoctor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Waldorf Honda responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

August 16, 2024

Very responsive to my questions. Friendly staff. Easy to make appointments. Good work on my car More

by bettejanemd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Waldorf Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.

August 16, 2024

I dropped my car off for an oil change. It was completed quickly and efficiently and I appreciate the ability to drop off and pick up after hours. They also identified the battery needed re More

by AUSGUY1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, not sure which one.
Aug 18, 2024 -

Waldorf Honda responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

August 15, 2024

Very professional and takes good care of my vehicle and have been caring for my baby since she was born. I do wish the old days would come back when they used to do courtesy car washes and vacuums. More

by VIVIAN HONDA ODYSEEY OWNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Waldorf Honda responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 15, 2024

I dropped my car off and Robert met with me right away to go over my concerns, both scheduled and the few I had additional questions on. The stayed in contact when necessary and let me know when my car was r More

by RENEETUCKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Waldorf Honda responded

Hi Reneetucker, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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