4,215 Reviews of Waldorf Honda - Service Center
Better customer service with service technician Tony. Was very rude and didn’t listen and very short with me and my husband. Had us spend two days off from work Was very rude and didn’t listen and very short with me and my husband. Had us spend two days off from work More
Justin is very patient and professional. I appreciate him taking the time to walk me thru my car maintenance. I appreciate him taking the time to walk me thru my car maintenance. More
Staff was professional and courteous. Work was completed as described. My service manager Justin was great! Work was completed as described. My service manager Justin was great! More
Sales and service lied to me about the tech's findings on an issue with the vehicle and only upon my visit and direct identification did they fess up. Then they refused to honor used car warranty, which req an issue with the vehicle and only upon my visit and direct identification did they fess up. Then they refused to honor used car warranty, which required me to engage the sales manager to intervene and force them to honor the warranty. Deliberate dishonesty and refusal to honor a contract. More
Very good customer service everything was good Robert always provides great customer service very good very good always provides great customer service very good very good More
Tony was very helpful when I came into the shop and very knowledgeable about my vehicle and what needed to be service. knowledgeable about my vehicle and what needed to be service. More
Very responsive to my questions. Friendly staff. Easy to make appointments. Good work on my car Friendly staff. Easy to make appointments. Good work on my car More
I dropped my car off for an oil change. It was completed quickly and efficiently and I appreciate the ability to drop off and pick up after hours. They also identified the battery needed re It was completed quickly and efficiently and I appreciate the ability to drop off and pick up after hours. They also identified the battery needed replacement and did so with my permission. However, when I picked up the car after hours, it wouldn't start. The sales staff was unwilling to call service staff after hours to assist. I troubleshot and found the positive lead on the new battery was so loose, I could move the nut with my fingers. The following day, the service manager called to apologize and offered a free oil change. I appreciate the effort to make it right. More
En esta ocasión amabilidad buen servicio buena comunicación para explicar ño qu e se necesita comunicación para explicar ño qu e se necesita More
Very professional and takes good care of my vehicle and have been caring for my baby since she was born. I do wish the old days would come back when they used to do courtesy car washes and vacuums. have been caring for my baby since she was born. I do wish the old days would come back when they used to do courtesy car washes and vacuums. More