Waldorf Honda

Outstanding! From the purchase process to the service this dealership goes above and beyond. Terrance Jones sold me on a great deal and Robert Hersh always gives m From the purchase process to the service this dealership goes above and beyond. Terrance Jones sold me on a great deal and Robert Hersh always gives me a reason to return here for service. Thanks Guys! More

Outstanding Service!! Everyone was above and beyond friendly and made the purchase of our vehicle that much easier. From my initial phone call and continued sale with Robe Everyone was above and beyond friendly and made the purchase of our vehicle that much easier. From my initial phone call and continued sale with Robert Banks, to the Sales Manager Bill Collins and everyone else we met, we were very pleased and would recommend this dealership to everyone we know. Thanks for all your help! We love our new car! Krystal B. More

Good service i am satisfied when I get my car's service in Waldorf Honda. Friendly communication, good and fast service!!! I would like to recommend to everyone i am satisfied when I get my car's service in Waldorf Honda. Friendly communication, good and fast service!!! I would like to recommend to everyone More

Honda I'm always greeted with a smile. I've been coming to Waldorf Honda for about 5 years now. The sevice is always amazing. The employees always go above I'm always greeted with a smile. I've been coming to Waldorf Honda for about 5 years now. The sevice is always amazing. The employees always go above & beyond their job. -Many Thanks Ms. Davis More

Small Miracles It was quite I ironic I had previously disreguared there letters and on this day I just happen to open it. Needless to say Ms. Deborah Brown was a rea It was quite I ironic I had previously disreguared there letters and on this day I just happen to open it. Needless to say Ms. Deborah Brown was a real blesing she got backed to me and approved with in and hour. Ms. Brown went as far as to ask me what features I want and even as long as my list so accomadated me and there were even some extras. I was in and out the dealer in less than a hour and on the road. More

FANTASTIC SERVICE He was very nice, friendly and a helpful person who went above and beyond to help me out . I really appreciate what he did. I came in doubtful and lef He was very nice, friendly and a helpful person who went above and beyond to help me out . I really appreciate what he did. I came in doubtful and left with a car. More

A Solid Dealership Striving to Become the Best Waldorf Honda is under new management. They have a great product - Honda and the traffic through the dealer lot and in the showroom attests to the de Waldorf Honda is under new management. They have a great product - Honda and the traffic through the dealer lot and in the showroom attests to the desirability of Honda vehicles. A large sales staff is increasingly well trained and in the process of learning how to deal with both high volume and a very diverse customer base. Our sales person, Saeed Satterwhite, is one of the best I have ever dealt with. He is extremely knowledgeable about the vehicles he sells and understands the ever more complex technology packages that have become part of the vehicles he sells. Most important, Saeed listens to his customers and responds to their needs and concerns . . . and he is patient. He was willing to answer all of our questions and permitted us to drive several vehicles in order to let experience their features first hand. Once the sale was made, he spent still more time with us helping to set up the technology and making certain that we understood the basics of our new Honda Accord's operation. Sales managers Bert Bowen and Mike Council did a great job backing up their sales staff, discussing our needs with us, answering our questions, and brokering the fine points of a deal. If there is any sticking point in the whole operation, it is in the nitty gritty of doing the paper work that finalizes the deal. Because this is a high volume dealership, and I understand that volume is the name of the game in the auto business these days, the "closing" procedures are a bit cumbersome and designed as a "one size fits all" process . . . and several issues come up at closing that have not previously been discussed by the sales person. After the sale is already in process, then a staff member is introduced whose job it is to upsell a variety of ad-on features. Similarly, service plans at additional cost are not introduced until the very last stages of the closing. These procedures seem to contradict all the earlier vows of transparency in the process and leave staff members charged with these responsibilities in a very uncomfortable position caught between the dealerships procedures and the customer's real needs. We like our new vehicle and look forward to working with Waldorf Honda's top-ranked service department. Would certainly recommend this dealership to others in Southern Maryland looking for Honda products. Appreciate the efforts the owners are making to turn this into a truly top flight Honda dealership. More

1ST NEW HONDA The time I spent with Abe talking about the Honda, I found him to be very helpful and informed on the vehicle I wanted and others that were offered.Af The time I spent with Abe talking about the Honda, I found him to be very helpful and informed on the vehicle I wanted and others that were offered.After deciding to buy the right one for me, Abe helped me set up my bluetooth and made ever step very easy. I do think he is a special salesman and would recommend him and this dealership to others. More

Service I took my car in for an oil change. I was offered complimentary drinks (coffee, water). When I told the service person that I needed to be somewhere b I took my car in for an oil change. I was offered complimentary drinks (coffee, water). When I told the service person that I needed to be somewhere by a certain time, he called the coplimentary shuttle person to drop me to my location. More

comment This is the second vehicle that we purchased from the dealership. Sherry Schoo was our salesperson the first time and she just as friendly, profes This is the second vehicle that we purchased from the dealership. Sherry Schoo was our salesperson the first time and she just as friendly, professional and courtesy as the first time. More