Waldorf Honda
Waldorf, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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OVerall Good Service I have been going to this station when it was owned by Ken Dixon. The service is still about the same except now when you pull in, most of the time n I have been going to this station when it was owned by Ken Dixon. The service is still about the same except now when you pull in, most of the time now you have to wait around for someone to approach you. But, after you get their attention they proceed to taking down your issues and reasons for being there. Bernard Dixson is one of the finest services reps there is. A-1 customer service and he usually tries and find the most reasonable alternatives with getting the repairs done. My only complaint is, DON'T ARRIVE FOR SERVICE TOO CLOSE TO CLOSING TIME! You are frowned upon. I was practically "chewed out" by the cashier for still being there at closing. More
Service Bernard Dixson is one of the most pleasant individuals I have ever encountered. He absolutely rocks and made the whole car service experience easy an Bernard Dixson is one of the most pleasant individuals I have ever encountered. He absolutely rocks and made the whole car service experience easy and satisfying! More
Great Customer Service Polite staff; speedy service! Spoke with Bernard on the phone and he broke done all services, reasons necessary and the prices for each service. No su Polite staff; speedy service! Spoke with Bernard on the phone and he broke done all services, reasons necessary and the prices for each service. No surprises! More
My experience. From the time I got there I was promptly greeted and taken care of it was a very pleasant experience. Thank you very much John I will recommend you From the time I got there I was promptly greeted and taken care of it was a very pleasant experience. Thank you very much John I will recommend you to all my Friends. Great experience. More
Excellent ST an Mike were helpful and professional. Very little wait time and stress associated with the purchase and trade in of our Accord and purchase of a ST an Mike were helpful and professional. Very little wait time and stress associated with the purchase and trade in of our Accord and purchase of an Accord Hybrid. ST explained how the hybrid worked very well after our purchase. More
Great service I've been coming to this dealer ship for years. They have always been courteous and professional and fair. Mr. Bernard Dixson will go out of his way I've been coming to this dealer ship for years. They have always been courteous and professional and fair. Mr. Bernard Dixson will go out of his way to make sure you are satisfied with your service. I won't take my Honda to anyone ellse! More
Tony Reese was my advisor-- I called Honda about whether or not my car was on an airbag recall. I was on the list. They order the parts, notified me about two weeks later and I I called Honda about whether or not my car was on an airbag recall. I was on the list. They order the parts, notified me about two weeks later and I went in on June 5 for that service. In addition, I got additional needed services to keep my car in top running condition. Tony Reese was friendly and knowledgeable and made me feel I was in good hands. More
great customer service Bernard Dixson is very professional. His knowledge and his concern for the customers is outstanding. I would recommend to see Bernard to everyone. Ber Bernard Dixson is very professional. His knowledge and his concern for the customers is outstanding. I would recommend to see Bernard to everyone. Bernard has gone out of his way to help me out and when I am waiting in line For my turn I can tell he is taking care of the the other customers with the same courteousness he has shown me n More
The best I would like you guys to know that I'm a very loyal customer to establishments are very professional. My experience from buying my accord coupe a year I would like you guys to know that I'm a very loyal customer to establishments are very professional. My experience from buying my accord coupe a year ago to coming for regular oil changes are the bes. Bernard Dixson was very helpful and very pleasant. I do not reside in waldorf. I actually live 10 min away from the Honda dealership around Richie marlboro rd. But the customer service is terrible tho which i would rather take the 28 miles ride to waldorf.... Keep up the great work!!!!!!!!!!! Your loyal cutomer Mrs. Castleberry More
Dishonest business practices We were told by Crystal Stewart that there was a white Honda Pilot available on the lot. She even gave us an "out the door" quote, as we were paying c We were told by Crystal Stewart that there was a white Honda Pilot available on the lot. She even gave us an "out the door" quote, as we were paying cash. When we arrived at Waldorf Honda, after our 3 hour trip to get there, the salesman laughed at us when we said we were there to pick up our white pilot. We were told there had been no white pilots available for weeks. Because we had been excited about going home with a new vehicle, we settled for a lesser pilot. We were told the white pilot was an EX-L 4WD. We ended up with a gray EX 2WD. We regret buying from Waldorf Honda. This is shady business practice and I expected much more from Honda. We regret purchasing from Waldorf, but, after driving for 3 hours, we had planned on going home with our new Pilot. We are so disappointed. I think next time we will upgrade to a Toyota. More