Waldorf Honda
Waldorf, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Excellent! Felt what every first time buyers wanted to experience and got the greatest deal for what car i wanted and gave me a lot of options. Would highly recc Felt what every first time buyers wanted to experience and got the greatest deal for what car i wanted and gave me a lot of options. Would highly reccommend to the other people that would plan or get there car because of the excellent service that she brings to the customers. Good job and God bless. More
Terrible dishonest "service" and car still isn't fixed! I had my 2011 CRV towed to this dealership on Saturday morning. I spoke to Fareed "John" Mohammad who was assigned my case I asked him about a loaner I had my 2011 CRV towed to this dealership on Saturday morning. I spoke to Fareed "John" Mohammad who was assigned my case I asked him about a loaner car. He said that his loaner cars were in the service but that he would have one available for me next week. On Monday, Mr Mohammad contacted me by email with a list of all the things that were allegedly wrong with my vehicle. I replied that same day asking general questions and again asking about the loaner. No response all day Tuesday. No return email from Mohammad. When I called the dealership I was given the run-around for at least two hours. I called Mohammad's personal number which he had used to call me and again no response, he just let the call ring ignoring it. I was desperate for a loaner car and asked the service person if they had any loaner vehicles available for me since my CRV was in their shop. I discovered from this person that loaner vehicles need to be reserved weeks in advance, something Mohammad conveniently forgot to mention. Now it's Wednesday my vehicle is still not fixed. I had to rent another vehicle to get around all due to the dishonesty of this dealership's service center and this miserable liar Mohammad. Thanks for nothing! As a resident of Accokeek Maryland I am appalled by this terrible service. usually I have found businesses in Southern Maryland to do a good job. Well this is a huge exception! Garbage service that treats customers like trash with lies and deception. Should be zero stars! More
Great This is the second car I've bought from Frank and the third from Honda. Great experience. Frank remembered my preferences and didn't bother me with st This is the second car I've bought from Frank and the third from Honda. Great experience. Frank remembered my preferences and didn't bother me with stuff he already knew I didn't want. Same for the rest of the staff. More
Thanks and Appreciation I can't believe it, it was just mind blowing and breathtaking the way Waldorf Honda received us. We went for older model and came out with a brand n I can't believe it, it was just mind blowing and breathtaking the way Waldorf Honda received us. We went for older model and came out with a brand new 2017 honda Accord. Thank you Steve for making it possible! More
2000 Civic and Still Going Courtesy doesn't begin to describe the folks at Waldorf Honda. They are the best and my Civic just keeps on running. Additional items were brought t Courtesy doesn't begin to describe the folks at Waldorf Honda. They are the best and my Civic just keeps on running. Additional items were brought to my attention and I agreed to have them fixed by the experts at the dealership. It was quick and I was back in my car in no time. More
New Car Buying Experience We recently purchased a vehicle from Waldorf Honda. Shakeil met us at the door and was a great salesperson throughout. Shakeil provided us with super We recently purchased a vehicle from Waldorf Honda. Shakeil met us at the door and was a great salesperson throughout. Shakeil provided us with superb professionalism to perfection!! We were particularly impressed with his “on the spot” knowledge of the CRV. Before stopping at Waldorf Honda, we had been to four other dealerships where the sales person wasn’t knowledgable at all about the vehicles we were interested in. This was definitely a turn off for us, this being our third new car buying experience. Most people who have purchased a vehicle know that the process can be long and exhausting. However, Shakeil made the process much more easier than we expected. He provided top notch customer service to us and to our preschooler, who actually said a prayer for “Mr. Shakeil” before going to bed that night. And we’re old enough to know that customer service is not what it use to be. So this was very welcoming!!! We will definitely look for Shakeil when getting ready to purchase our next vehicle. Thanks so much Shakeil for the wonderful customer service!! You come highly recommended in our book!! More
Outstanding service Just want to compliment that "Waldorf Honda"'s customer service dept is outstanding. They are very professional, personable and conscientious about t Just want to compliment that "Waldorf Honda"'s customer service dept is outstanding. They are very professional, personable and conscientious about their jobs. They help you come up with the best solution for getting your vehicle repaired and cost wise. I always bring my honda's vehicles back to Waldorf Honda! A special shout out to Robyn and Bernard! Good service reps and people! Yours truly, Mr. Holly More
Disappointed - lied about extra key When buying a used vehicle that only had one key the salesman told me and my sister I could get an extra key at Home Depot. I found out later that Hom When buying a used vehicle that only had one key the salesman told me and my sister I could get an extra key at Home Depot. I found out later that Home Depot cannot make the key and the key I need will cost well over $150.00 at a Honda dealer, plus take two hours to get . Why would this dealership take a perfectly good buying experience and make it bad by putting the buyer through this key fiasco? The dealership has the facilities right there to make an extra key - why take the chance on bad reviews and bad recommendations? Just make sure all cars sold have two keys and get great reviews and recommendations! It's a no-brainer. More
Horrible My wife and I experienced our worst customer service experience when we went to purchase a brand new vehicle (Our 3rd Honda purchase) at this location My wife and I experienced our worst customer service experience when we went to purchase a brand new vehicle (Our 3rd Honda purchase) at this location. The sales manager 'Don' was extremely rude & disrespectful. This guy has no business working in customer service. He literally turned his back on us and walked away during negotiations and told us to leave. This was after he had continuously raised his voice at us...I wouldn't recommend this location to anyone. P.S we purchased our vehicle at Landmark Honda the following day, where we had purchased our previous 2 Honda vehicles.. More
2016 Civic buyer - very pleased After my 2001 Volvo S40 refused to start for a week, we walked into this Honda dealership to "just look around". After meeting & interacting with Greg After my 2001 Volvo S40 refused to start for a week, we walked into this Honda dealership to "just look around". After meeting & interacting with Gregg, he got a general sense of what we were looking for, and he recommended we test drive two vehicles. He listened to our needs, our situation, and what we wanted and he let us test drive 2 cars (a 2017 hatchback Civic model, and a 2016 Honda Civic LX). Well, long story short, we ended up buying the 2016 Honda Civic LX model which we test drove that night. He did an excellent job at explaining all the features and financing options. We ended up walking out of that lot with a brand new Honda Civic at an amazing deal. I really felt that I walked away winning. He was very honest, fair, and knew what he was doing. I'm very VERY pleased with the new Civic, and would recommend this dealership to anyone. More