Waldorf Honda

Awesome!!!! My experience with call dealerships is you spend all day and night in there, but NOT THIS TIME!I was in my brand new 2017 Civic in 3 hours! Steve Arth My experience with call dealerships is you spend all day and night in there, but NOT THIS TIME!I was in my brand new 2017 Civic in 3 hours! Steve Arthur got the deal done! Thanks again, More

Awesome Experience!!!!! This Honda dealership did an AWESOME job to not just earn my respect but also my business from now on. I was looking for CRV and I knew exactly what I This Honda dealership did an AWESOME job to not just earn my respect but also my business from now on. I was looking for CRV and I knew exactly what I wanted. They gave me an AWESOME price on the CRV and a Great price for my trade in. The staff (Shakeil (sale), Mike (Manager) and Lexa (accounting) did an AWESOME job. I felt very comfortable during the process and it didn't take a long time at all. I would definitely come back to this dealership and refer family & friends here. They are truly good people! More

Patient, kind,knowledgeable, helpful! Jamar made this experience a joyful one. He took the time to explain everything! ( and we had a lot of question) He was patient and kind and made sure Jamar made this experience a joyful one. He took the time to explain everything! ( and we had a lot of question) He was patient and kind and made sure we got what we wanted without the hassle! More

First time Honda owner. Our car was totaled in May and other family members own Honda's and they are very pleased with their cars. The salesman was great. He listened to what Our car was totaled in May and other family members own Honda's and they are very pleased with their cars. The salesman was great. He listened to what type of car we want not what they were trying to push onto the customers. Everything went smoothly, from choosing our vehicle to purchasing our vehicle. Love the car. More

Excellent service!! First, and foremost, I would like to thank Hadim. He was very patient and helpful in showing me all of the different vehicles. He answered all of my First, and foremost, I would like to thank Hadim. He was very patient and helpful in showing me all of the different vehicles. He answered all of my questions and helped to steer me towards the best vehicle for my needs. The entire staff was very friendly and welcoming. I will definitely recommend all friends and co-workers to give the staff at Waldorf Honda a visit. Thank you again. I will surely return for my future vehicle purchases. More

wonderful place On May 25 2017 saeed satterwhite made my visit easy. He really took the time to explain everything to me. If I have to buy another car again this is On May 25 2017 saeed satterwhite made my visit easy. He really took the time to explain everything to me. If I have to buy another car again this is the place I would come. Thank you for a wonderful visit I would recommend friends and family to come. More

very efficient Steve was very helpful, knowledgable and efficient in showing us the vehicles we were interested in purchasing. He explained all the features and demo Steve was very helpful, knowledgable and efficient in showing us the vehicles we were interested in purchasing. He explained all the features and demonstrated how to work/use all the options the vehicle came with. Thank you to him and the rest of the "team" for helping us with the purchase of our new HRV. More

Gregg Smith is the best On May 2nd I bought my first car and thanks to Gregg Smith it was a breeze and very easy. Gregg made me feel very comfortable and didn't rush me into On May 2nd I bought my first car and thanks to Gregg Smith it was a breeze and very easy. Gregg made me feel very comfortable and didn't rush me into a car like most dealers do and did prior to me meeting him at Waldorf Honda, I love my new 2017 Honda Civic and I have no one to thank but Gregg for showing me this car that I was overlooking. More

The worst experience ever! My first experience with the Waldorf location was a complete disaster. I took my car in because my car would not start. Before bringing my car in, I g My first experience with the Waldorf location was a complete disaster. I took my car in because my car would not start. Before bringing my car in, I got my battery tested to make sure the problem was not my battery. Once at Waldorf Honda, they informed me the battery was gone bad, before I can give the permission to change the battery they had already done so. That was $140.00. The next day, as I'm leaving work at 8pm, car would bot start. I called again, was told to bring my car in on Friday at 2pm. No problem. After waiting for about 2 hours, someone then came out and told me my starter went bad. I requested to get a refund of the $140 that I paid for the battery, I was told no. I then reached out to Headquarters to file my complaint. They informed me that they would ONLY document my concern. After my car was done, I went to the cashier to pay for the service. Because of my warranty, the cost was only $100.00. The cashier actually charged me the full amount of $840, once I realized what I was charged I informed the cashier, she then took my card to "reverse" the charges. I asked if that would affect my account in any way, she told me no because the charges were "reversed" it would not come out of the account. She then charged the correct amount of $100.00. I left the building still upset and not satisfied with having to miss 2 days of work and pay for a battery when I informed the service tech that I had my battery previously check. Once I left the shop, I went to pay my water bill, credit card declined. I checked my account and saw $940.00 had ben charged from Waldorf Honda. I called the Service Director, and the General Manager, both told me there was nothing they could do. They apologized for the mistake and did nothing to attempt to correct their error. Because of their mistake my bank account is currently over drawn by $500 in the negative. I informed the GM, that I was a single mother with 2 kids, I needed money to feed my children this weekend. He didn't care enough to make this situation better for me. They left me without ANY money to grocery shop for my kids from Friday to now! It's now Monday morning and I still have not gotten a call to rectify the problem. This is my worst experience ever! I would not recommend anyone here, for service or to buy a vehicle! The absolute worst. More

Outstanding service and knowledgeable staff members Yesterday I traded my Chevy Equinox LTZ and purchased the showroom 2017 Honda CRV. My sales representative, Hadim knew his stuff, thoroughly answered Yesterday I traded my Chevy Equinox LTZ and purchased the showroom 2017 Honda CRV. My sales representative, Hadim knew his stuff, thoroughly answered all my questions and made me feel at ease (no pressure to buy) throughout the entire process which was pain feel and actually pretty fast. I highly recommend him to others interested in buying a Honda! More