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Waldorf Honda
Waldorf, MD
7,758 Reviews
Waldorf Honda is your premier Honda dealer in Southern Maryland. We pride ourselves in providing our customers an excellent experience in both sales and service.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 7,758 reviews
April 06, 2018
Poor Customer Service I a scheduled 100,000 mileage maintenance appointment scheduled for April 3, 2018. I entered the bay, Bernard Dixon was already in the process of help I a scheduled 100,000 mileage maintenance appointment scheduled for April 3, 2018. I entered the bay, Bernard Dixon was already in the process of helping a customer. Tony Reese and I made eye contact as I drove into the bay. I sat in the car for at least, 10 minutes, before asking another staff (Robert Hersh) to assist me. A few minutes later, he came to my car and just stood. I told him I was late for my meeting and that it was awful that I saw staff sitting idle and I waited approx. 12 minutes. He appeared unconcerned by my comment. I simply told him, just give me an oil change because I will not spend $500 and not receive good customer service. Again, he appeared unconcerned. I returned later to pick up my car, went to cashier window. Robert Hersh had passed by and I stopped him and asked where my keys were? He said with cashier and walked off. He did not review my paperwork with me. In fact, I asked the cashier to explain check marks on my paper and the cashier said, "I am surprised your service person did not explain it to you." My response to her was this is exactly why I did not get my mileage tune up as planed and I will take my car to another Honda dealer. Needlessly to say, I did only got an oil change, rather than my planned 100,000 mileage tune up. It was disappointing and disheartening that customer was poor! More
by Belinda
Employees Worked With
April 04, 2018
Good experience and excellant followup from service departme Reputation and quality of work. Friendliness of staff. Very clean establishment. Follow up of service, checked to see if I had any questions regar Reputation and quality of work. Friendliness of staff. Very clean establishment. Follow up of service, checked to see if I had any questions regarding service. More
by Chasman
Employees Worked With
Young woman, don’t know name , Tony Deep
March 29, 2018
Very Professional and Friendly Service Tony is an asset to Waldorf Honda. I always use Waldorf Honda to service my car and trust the service crew to do an honest job at a reasonable price. Tony is an asset to Waldorf Honda. I always use Waldorf Honda to service my car and trust the service crew to do an honest job at a reasonable price. No hassle, speedy, and reasonable!! A. Buckler More
by Hondaownerforlife
Employees Worked With
March 27, 2018
Car buy Mike was able to get me the best deal on a new Honda CRV EX. Saeed Satterwhite was awesome! He had the car ready for my test drive in no time. His exp Mike was able to get me the best deal on a new Honda CRV EX. Saeed Satterwhite was awesome! He had the car ready for my test drive in no time. His explanation of the car functions was the best I've experienced in car buying. He has a very personable and easy going demeanor, and I didn't get the feeling he was being disingenuous just to get the sale. My brother went with me, and he showed us both the same level of attention, instead of partially ignoring me like some of the sales people at other dealerships. If you're in the market for a new car, I would highly recommend checking him out. Tell him Tonya sent you ? More
by Tdub
March 27, 2018
Great service My service adviser Tony was very nice and took the time to explain we I should expect to get and pay with my oil change and tire rotation. Very profe My service adviser Tony was very nice and took the time to explain we I should expect to get and pay with my oil change and tire rotation. Very professional. Great experience More
by San2017
Employees Worked With
Tony Deep
March 27, 2018
My man frank Frank was professional knowledgeable and cool. He knew the accord inside out and spent nearly 4 hours exexplanating the Features of the car and getti Frank was professional knowledgeable and cool. He knew the accord inside out and spent nearly 4 hours exexplanating the Features of the car and getting me financed through Honda. Frank also delivered my car to my home as I had driven my wife's car there to check out the accord. My man Frank! More
by San2017
Employees Worked With
March 26, 2018
New Vehicle 2018 Honda CR-V Our sales rep, Saeed Satterwhite, was very helpful in explaining everything. He took his time to point things out. He was professional and courteous Our sales rep, Saeed Satterwhite, was very helpful in explaining everything. He took his time to point things out. He was professional and courteous. It was a nice car buying experience for us. More
by Tigger
Employees Worked With
March 25, 2018
HONDA 2018 Honda Sport 3 year Lease. Anthony Sterling was a courteous and helpful Salesperson and Mike Council provided me with a HONDA SPORT 3 year Lease value that I could not refuse an Anthony Sterling was a courteous and helpful Salesperson and Mike Council provided me with a HONDA SPORT 3 year Lease value that I could not refuse and met all of my expectations. Thanks. More
by ronaldjohnson
Employees Worked With
Mike Council, Anthony Sterling
March 25, 2018
Winning Team The team did a great job working hard to earn my business!! There was a miscommunication regarding availability of a particular accessory, but Saeed a The team did a great job working hard to earn my business!! There was a miscommunication regarding availability of a particular accessory, but Saeed and Mike worked together to come up with a compromise and I couldn't be happier. More
by carguy
March 15, 2018
Honda Service My '05 Civic hatchback was in yesterday for the routine checkup. I was greeted quickly, waited the promised amount of time in the pleasant waiting roo My '05 Civic hatchback was in yesterday for the routine checkup. I was greeted quickly, waited the promised amount of time in the pleasant waiting room, had two cups of coffee, had the car washed, and received a discount. The Civic and I were very pleased. Thanks Waldorf Honda. More
by Greysi
Employees Worked With
