
Waldorf Honda
Waldorf, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I received an excellent customer care and the issues my Odyssey had were addressed. Keep it up! Odyssey had were addressed. Keep it up! More
Outstanding! Enjoy the personal attention given. Told him that I was staying to wait on the vehicle and he walked me to the counter to check out. Enjoy the personal attention given. Told him that I was staying to wait on the vehicle and he walked me to the counter to check out. More
Outstanding firm, very happy with them Thank you for the awesome staff I was able to drive away with a vehicle that day. awesome staff I was able to drive away with a vehicle that day. More
Poor customer service, incorrect pricing given told labor would be $160 it was over $400. Had to buy parts first and would not let me pay over phone, complained to service manager was told to give good revi would be $160 it was over $400. Had to buy parts first and would not let me pay over phone, complained to service manager was told to give good review anyway, have been a long time customer may not go back More
So far so good. Service completed on time. Makes things easier. We will buy another Pilot from them when ready Service completed on time. Makes things easier. We will buy another Pilot from them when ready More
He was a outstanding sale manger very professional he found me the lowest finance from Honda I strongly recommend him to everyone I know found me the lowest finance from Honda I strongly recommend him to everyone I know More
The worst experience I've ever had dealing with a dealership and/or its representatives. My vehicle was kept for a month without updates on status. Getting in touch with the dealership was close to i dealership and/or its representatives. My vehicle was kept for a month without updates on status. Getting in touch with the dealership was close to impossible. Long wait times on phone and then directed to voice mail. A month later, since I couldn't contact the service rep, I went in and asked for a manager. It was then that I was given an update. I intend to make everyone that I know aware of my experience. And I certainly wouldn't recommend this dealership for ANYTHING. When I contacted the manager in person and complained about my inability to reach the service rep and informed him of my experiences on the phone, his only response was that the phone service is being changed. On one of my contacts with the rep about an update on my service issues, I was informed that the technician who was working on my vehicle was on vacation. I've never had that kind of experience or that kind of response from a dealership. Luckily, I happened to have access to a vehicle that I could use while waiting for the completion of my service issues. More
The customer service was AWESOME! !! During my visit. I wouldn't change thing at this facility. !! During my visit. I wouldn't change thing at this facility. More