Waldorf Honda

I scheduled an appointment to complete a recall a few weeks in advance. The dealership told me they would need my van all day. I called back to reschedule the week of the appt because I wouldn’t be able weeks in advance. The dealership told me they would need my van all day. I called back to reschedule the week of the appt because I wouldn’t be able to drop it off the night prior as I had expected. I was assured if I brought it in after work, they would get it done by that evening because they’ve done many of these and they don’t take as long as they thought they would. I also informed them I would need a shuttle ride to an eye appt. They stated that wouldn’t be an issue. I arrived at the newly scheduled time, the shuttle was out, and they told me I was late for my appt. Luckily I had a text string to show I had indeed rescheduled to an afternoon slot, but I missed my eye appt and had to reschedule that. I waited thirty min for the shuttle and when I was finally dropped off, Bernard called and informed me my van would not be completed that day. When I explained that I didn’t have a ride lined up and with my husband’s hectic work schedule, it would be very challenging for me to reschedule. He informed me he was doing me a solid telling me well before they closed instead of later in the day. I did not feel like this was any favor at all, rather a major inconvenience. Had they informed me of this when I first arrived, I could have left with my van and made it to my eye appt on time. I ended up having to find people last minute to take me home and bring me back the next day. I also live an hour away from the dealership, so this was a major inconvenience for those I reached out to for rides and myself. More

I love how friendly they are and quick with service, they keep you updated with the work on your car ! My advisor was Justin he was cool and nice keep you updated with the work on your car ! My advisor was Justin he was cool and nice More

Very good dealership, clean and very responsive to customer needs. Efficient handling of customer needs. customer needs. Efficient handling of customer needs. More

Excellent experience consistently, thorough/attention to detail, courteous customer service, affordable and efficient. Thank you!! Waldorf Honda is a dealership that puts the customer, first! 🙌🏽 Keep up t detail, courteous customer service, affordable and efficient. Thank you!! Waldorf Honda is a dealership that puts the customer, first! 🙌🏽 Keep up the good work. More

I trust Robin. She ensures that my vehicle is properly serviced and that I pay a fair price. She ensures that my vehicle is properly serviced and that I pay a fair price. More

Gregg Smith and the whole team were amazing! Professional and helped me pick the best car for my situation. Thanks Mark, Mary and Gregg, will recommend all my friends and family to Waldorf Honda Professional and helped me pick the best car for my situation. Thanks Mark, Mary and Gregg, will recommend all my friends and family to Waldorf Honda. More

My salesman was knowledgeable about the vehicle and the entire staff was friendly. I highly recommend this dealership from my experience. entire staff was friendly. I highly recommend this dealership from my experience. More

Very satisfied with service. Work was done as promised and completed timely. Tony was very knowledgeable and efficient.. Work was done as promised and completed timely. Tony was very knowledgeable and efficient.. More

I have always brought My Honda civic 2012 to this dealership for over 10 years and I have never had an issue with the work performed on my car. dealership for over 10 years and I have never had an issue with the work performed on my car. More

The personnel in this Waldorf branch are helpful and respectful. Owning a car is not a problem at all! respectful. Owning a car is not a problem at all! More