Waldorf Ford

Very poor communication and follow-through. Found an F-150 that I was interested in online at Waldorf Ford. Called and spoke to a salesman named Hector. He assured me that he would take a Found an F-150 that I was interested in online at Waldorf Ford. Called and spoke to a salesman named Hector. He assured me that he would take a video walk-around of the truck, discuss price with his manager and get back to me. Crickets... I called the next day and spoke to another salesman, as Hector was off for the day. Was again assured that he would speak to his manager about price and get back to me. Once again, nothing... I called a 3rd time a few days later and spoke to Hector again. This time he did send me a brief video walk-around. No response when I replied with questions and again no response to my inquiry about price negotiations. Got a text the next morning that the truck had sold. Frustrating and disappointing. Don't waste your time trying to buy remotely from this dealership. Their communication and follow-through are abysmal. As my brother put it, "it's almost as if they don't even want to sell the truck." More

Dontez was really extremely easy to work with and was accommodating to our needs and schedule. I highly recommend him and the dealership if you are in the market for a great sales experience and a new ve accommodating to our needs and schedule. I highly recommend him and the dealership if you are in the market for a great sales experience and a new vehicle. More

Sales man very professional and attentive to customers needs, and financial office same also. Entire business is polite and professional and is to be proud of needs, and financial office same also. Entire business is polite and professional and is to be proud of More

The staff of Waldorf of La Plata are very friendly. The entire car buying process was relatively fast. It was slowed down by wifi (recent issue beyond their control) issues that prevented me from getti The entire car buying process was relatively fast. It was slowed down by wifi (recent issue beyond their control) issues that prevented me from getting them needed information quickly. The staff pulled the truck into the service so that I could inspect it due to it raining outside. The truck was already priced low to sell it fast but they still worked with me on pricing. More

Randy was very knowledgeable and very helpful he made purchasing my new truck very pleasant and enjoyable purchasing my new truck very pleasant and enjoyable More

Great friendly dealership. I Found the vehicle that I wanted without any issues and the d Service was great. I Found the vehicle that I wanted without any issues and the d Service was great. More

Waldorf Ford is the place to buy a car! Very friendly attentive staff that makes you feel good about your purchase. The overall experience with salesman Eric and manager Patrick was excelle Very friendly attentive staff that makes you feel good about your purchase. The overall experience with salesman Eric and manager Patrick was excellent. Jacky in finance was great too! More

What a great experience! When we arrived out car was in the showroom - so exciting. The staff was friendly and explained all we needed to know. Completing the paperwork wa When we arrived out car was in the showroom - so exciting. The staff was friendly and explained all we needed to know. Completing the paperwork was easy and did not take long. More

Im very happy with the customer service on this dealer. Very professional I love it very much Very professional I love it very much More

Shed, Preston and team at Waldorf Ford were so awesome to work with in finding my new vehicle. Such a smooth and fast experience from start to finish! work with in finding my new vehicle. Such a smooth and fast experience from start to finish! More