Waldorf Ford

They changed the deal after paperwork was signed. Would not buy from them EVER again Would not buy from them EVER again More

The worst car purchase experience in my life. I purchased a used truck and paid cash, but had to wait two hours for the finance department to accept payment. The truck needed some body work done, I purchased a used truck and paid cash, but had to wait two hours for the finance department to accept payment. The truck needed some body work done, so they gave me a loaner car. When I arrived at the dealership to get the loaner car. I was told that my truck would be ready in 30 minutes. Thirty minutes later I was told that my truck would be ready in two hours. Two and one-half hours later I was told that my truck would not be ready until the next week. When I called four times to check on the status of my truck no one in the dealership knew what was going on. I left two voice mail messages and no one called me back. When I finally picked up my truck they told me that everything was ready, but didn't have the sales paperwork ready for me, the title wasn't provided, the temporary tags weren't on the truck, and the gas tank wasn't full. I will never go back to this dealership. More

Two weeks my truck has sat in the FORD Service shop and the mechanics are refusing to work on my vehicle because it is included in a recall. Mechanics only get paid a fraction of their hourly wage to work the mechanics are refusing to work on my vehicle because it is included in a recall. Mechanics only get paid a fraction of their hourly wage to work on recall vehicles (not my problem). Eric C. has been screening my calls. They have not provided a loaner vehicle and we're going on two weeks now. They haven't even diagnosed what is wrong with my truck, it's just sitting there. Something needs to happen ASAP. More

This dealership has turned what should have been an easy used car cash purchase into a very disappointing experience. Among other things, they can't produce a title for the vehicle and provide no communicat used car cash purchase into a very disappointing experience. Among other things, they can't produce a title for the vehicle and provide no communication unless I show up at the dealership. I own three other Fords and this continuing saga has me looking into replacing them all with other automobile brands. More