Waldorf Ford

flexable I dealt with Bruce Peters in purchasing a work for our company. There were changes that were made throughout the process. Bruce made the changes wit I dealt with Bruce Peters in purchasing a work for our company. There were changes that were made throughout the process. Bruce made the changes without any problems. He didn't try to put us in a vehicle we didn't want. More

Excellent Spent months on the horrible ford corporate website looking for the truck I wanted. With one phone call to Adam he had it located and enroute to their Spent months on the horrible ford corporate website looking for the truck I wanted. With one phone call to Adam he had it located and enroute to their dealership the next day and made a few modifications to it for me. He had all of the paperwork ready to go so that when i got there from NY all I had to do was sign and drive. More

experience with Waldorf Ford Walked into the dealership on October 22nd, met with Dominic Delph. he was the used car salesmen that I worked with. I immediatley told him I wanted a Walked into the dealership on October 22nd, met with Dominic Delph. he was the used car salesmen that I worked with. I immediatley told him I wanted a new vehicle, he escorted me to the new car sales and I picked out a car and test drove it. The experience I had was amazing, I explained that I wasn't a patient person, he has me fill out a application, took it to Reggie Rainey and they submitted it. Mr. Rainey said that rather than have me wait he wanted to submitt it to another place on Monday of which he did. I got an approval on Monday and Monday evening I was driving out the lot with a new car. More

GREAT! I am very thankful for the experience I had at Waldorf Ford. I went in wanting to buy a 2017 Ford Explorer. Even though they tried to really work wi I am very thankful for the experience I had at Waldorf Ford. I went in wanting to buy a 2017 Ford Explorer. Even though they tried to really work with me, I realized that Ford Explorer was not my best option at this time. So I went back in and knew that I wanted a Ford Edge and what I wanted to pay and they were very helpful in helping to get to that payment. I also enjoyed working with the sales rep Bill. He was so very friendly and entertaining and he helped to explain everything to me. I am VERY happy with the car I receive and the service I got. I would recommend anyone to go there for a new car and ask for Bill Millman. More

Do not know what to believe Have been a customer for years on end. When it came time for our daughter to get a vehicle so that she can go back and forth to college, My wife and Have been a customer for years on end. When it came time for our daughter to get a vehicle so that she can go back and forth to college, My wife and I went to Waldorf Ford to see what they had. We found a used [1 year old] Ford Focus and thought it would be ok. We signed the paper work and received certifications that the vehicle was gone over and everything was checked out ok and in good working order. My daughter goes up to Towson, MD for college and the Ford Focus over heats. HUH? We tell her to take it to a Ford dealer up there to have it looked at. The small "interior" radiator was shot, the oil needed to be changed, the air filter was "packed", the interior filter was bad, on and on and on and on. I talked to the mechanic up in Towson and he swore that everything needed to be fixed. I told him to hold off and I contacted Waldorf Ford to find answers, but they swore that everything was fine. Now, here I am between a rock and a hard place trying to decide if Waldorf Ford did NOT service the vehicle as stated or was the mechanic up in Towson lying. So now, I am very hesitant to have any work done at Waldorf Ford or buy any vehicles because I do not know what to believe nor trust them anymore. More

Used Car customer service the worst I had the worst experience after I bought my use f-150 2011. I had the vehicle for 8 months that's when it was discovered that the front brake pads we I had the worst experience after I bought my use f-150 2011. I had the vehicle for 8 months that's when it was discovered that the front brake pads were put on wrong. I never had pads put on and why would I after having the vehicle for so short of time. The service department discovered the issue. So I figured I would talk to the sales people from the use car side were I bought the vehicle. Wrong.....the service manager Jay Wedding was the worst person I had ever had to deal with. After a brief going back and forth about the issue. I asked him for the original inspection for the used vehicle to see if the brakes were legally inspected before I bought the truck. What do you no all of a no one has that paperwork. That made me believe something underhanded was done. I gave him a day to have that paperwork, Next day nothing and on top of that he refused to do anything about the problem I had with the truck. Did not want to talk to me anymore about it. All he said was "I can not help you". WOW after buying a $33,000 dollar vehicle I had to deal with this. The only person that worked with me was the service manager. He worked with me and I really appreciate that guy. No need to say I will NEVER EVER buy another vehicle Ford used car side again. They suck. But I will continue taking my truck for service. More

Excellent My Service Rep Craig Burgess takes care of all my maintenance requirements on both my 2010 Edge and 2012 Escape. Both scheduled and any unscheduled ma My Service Rep Craig Burgess takes care of all my maintenance requirements on both my 2010 Edge and 2012 Escape. Both scheduled and any unscheduled maintenance problem He is very Knowledgeable and I have been very satisfied each visit The entire Waldorf Service Department are polite and friendly. More

Excellent My Service Rep, Dave Bell, is always on top of the needs of my Edge. Only have to tell him of a problem and it gets fixed! My Service Rep, Dave Bell, is always on top of the needs of my Edge. Only have to tell him of a problem and it gets fixed! More

Great Service Everyone at Waldorf Ford was helpful and very friendly. Any work that was done on my car was brought to my attention first before anything was done to Everyone at Waldorf Ford was helpful and very friendly. Any work that was done on my car was brought to my attention first before anything was done to my car . I would highly recommend Waldorf Ford to everyone . Great service . Will continue to use Waldorf Ford in the future for my car needs . More

Great experience We had a great experience at Waldorf Ford. We did not feel pressured or rushed. The salesman and everyone else in that office were so friendly and hel We had a great experience at Waldorf Ford. We did not feel pressured or rushed. The salesman and everyone else in that office were so friendly and helpful. They were so patient with us. Even after we bought the Ford Escape, we came back with many questions. They continued to be helpful. We would highly recommend Waldorf Ford. More