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Waldorf Ford
Waldorf, MD
188 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 188 reviews
September 04, 2020
The 2020 EcoSport is the second car I purchased from Waldorf Ford. It was a good deal. I found the salesperson personable and quite helpful. Waldorf Ford. It was a good deal. I found the salesperson personable and quite helpful. More
by Melanie
Employees Worked With
Eric Leyton and Jacqueline Mayfield
July 20, 2020
Would not recommend. Salesman jacked up sales price on sales document and tried to get me to sign w/o reading it. Their agenda not yours is priority and they are unscrupulous. Their courtesy is superfic sales document and tried to get me to sign w/o reading it. Their agenda not yours is priority and they are unscrupulous. Their courtesy is superficial. Would recommend to an enemy only. More
by Abluey
Employees Worked With
Chip, Jim Canter
July 18, 2020
Beautiful Car We had been looking at the Ford Explorer but the price was much higher and it didn’t have all the items wanted for the price. They brought out the For We had been looking at the Ford Explorer but the price was much higher and it didn’t have all the items wanted for the price. They brought out the Ford Edge and it had EVERYTHING we were looking for along with the price. We received a minor rebate along with a small trade in for our old car. The 0% financing was a great deal. More
by jegenovese
Employees Worked With
DeMarco
July 14, 2020
I qualified for 0% interest rate, but finance forced 5% I was given a choice of 0% interest financing through Ford and lose the Internet price - which was lower, or accept a 5% interest financing through an I was given a choice of 0% interest financing through Ford and lose the Internet price - which was lower, or accept a 5% interest financing through an external source and keep the initial Internet price. This is a little less than ethical practices, in my opinion. Further, corrections made on parts of the paperwork in the finance office was not applied to all parts. For instance, the mileage was corrected on the paperwork to the MVA but not on the purchase contract. More
by DeeJay
Employees Worked With
don't remember
June 25, 2020
In 2017 I enjoyed the buying experience of my NEW 2017 Ford Edge from Waldorf Ford. Recently I was in for a. Oil change and I was told I will need a new motor on my car that was brought NEW. The only th Ford Edge from Waldorf Ford. Recently I was in for a. Oil change and I was told I will need a new motor on my car that was brought NEW. The only thing I have had to get is an oil change (and it was done timely) but now you are telling me I need a NEW motor...Not new tires or brakes but a NEW motor. I am so disappointed in Waldorf Ford. I felt like I was duped. i will not be recommending Waldorf Ford to anyone... More
by Kesha
Employees Worked With
No employees
June 19, 2020
EASY TO DEAL WITH!!! We dealt with Kevin in the commercial department and he has been nothing short of amazing! He made everything from the beginning until the end and ev We dealt with Kevin in the commercial department and he has been nothing short of amazing! He made everything from the beginning until the end and even after (has a temp tag fly off, so he got us a new one immediately) extremely easy and efficient. We will definitely be back to work with him again! More
by Superior Fireplace
Employees Worked With
Kevin Love
June 14, 2019
Horrible! Taking advantage of a 1st Responder Ford has a 1st Responder incentive of $ 1000 to show how grateful they are for their service. This is how they treated us as a 1st Responder. Hypocrit Ford has a 1st Responder incentive of $ 1000 to show how grateful they are for their service. This is how they treated us as a 1st Responder. Hypocrites! We agreed to purchase a specific truck. Between several texts, phone calls and emails between, Eddie Bates, the sales manager, Steve Raley, the general manager and the salesman (who was new), we had come to an agreement along with us receiving a "Buyers Contract" from Eddie Bates. We drove over an hour to sign the papers. Spoke to the salesman one hour prior. We got there and they said "opps, the truck was sold last night, sorry". The salesman and Ed Bates the sales manager, "forgot" to tell us it was sold? We had spoken to the salesman twice that day and somehow still forgot to tell us the truck was sold. They wanted to get us into the dealership hoping they could convince us to buy a different truck. Bad ethics and business practices!! Deante the salesman didn't have a name tag on or anything identifying himself as working for Waldorf Ford. He's not listed on their website. More
by jb
Employees Worked With
Eddie Bates and Deante (spelling?)
October 16, 2018
Good Employees Bad and shady manager The manager Chris, is so unprofessional. He doesn't care if you are a first time buyer or a repeat buyer as long as the sale is made. He literally sai The manager Chris, is so unprofessional. He doesn't care if you are a first time buyer or a repeat buyer as long as the sale is made. He literally said " I will never make the sale next time a customer complains. i will just walk away.". We had agrees on a sale price when all of a sudden they whent back on their word and reduced my rebates so the sale price was higher so they could pocket more money at the end. when called out on their lies he screamed and got loud with their buyers. You have to make sure you pay close attention to your paperwork. The salesman and Brad were great. The manager, Chris was rude and condescending. I will never purchase a vehicle from Ford in Waldorf. More
by Bad Experience when purchasing new truck
Employees Worked With
Chris, Brad,
