Waldorf Ford
Waldorf, MD
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The gentleman that helped me was seated at the front as you come in the service entrance on the left. He was very pleasant worked on my recall notice and when that was done he said he had found another rec you come in the service entrance on the left. He was very pleasant worked on my recall notice and when that was done he said he had found another recall that wasn’t done and took care of that also. Very helpful and diligent man! More
They did a great job with the repair. They also took steps to repair scratches that they caused accidentally while pushing the car. The finished work was superb and the car was immaculate when I picked steps to repair scratches that they caused accidentally while pushing the car. The finished work was superb and the car was immaculate when I picked it up. Definitely a 5 Star performance. More
Issues with answering the phone and directing you to the right person. Leaving messages didn’t help. Luckily I had the cell number for Dean Bonds so I could communicate with him directly. He was very helpfu right person. Leaving messages didn’t help. Luckily I had the cell number for Dean Bonds so I could communicate with him directly. He was very helpful. More
Waldorf dealership is by far one of the best dealerships that I’ve experienced. Customer service is outstanding! The staff is very friendly and knowledgeable of basic concerns that customers have. I felt th that I’ve experienced. Customer service is outstanding! The staff is very friendly and knowledgeable of basic concerns that customers have. I felt that the service department was extremely honest and concerned about me being satisfied. I was told that my car would be finished within 1 hour and to my surprise, it was finished in 45 minutes. I will always trust Waldorf Ford and believe that my car will be fixed or serviced in a professional manner and most of all in a safe way!!! More
Waldorf Ford recently did a complete "The Works" service on my Focus. I always take it there and their service is always excellent! They have all the records about my car ever since I bought it there. on my Focus. I always take it there and their service is always excellent! They have all the records about my car ever since I bought it there. More