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Waldorf Ford

Waldorf, MD

4.0
188 Reviews

2440 Crain Hwy

Waldorf, MD

20601

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Showing 188 reviews

April 26, 2022

Good service. Friendly staff and professional staff. Kept me updated on service during the entire process More

by LeahyK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Bell
Apr 26, 2022 -

LeahyK responded

Good job

April 20, 2022

Been using this dealership for over 15 years and service has been first rate at all time and I have dealt with Dave Bell most of this time. More

by hh20601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Bell
April 18, 2022

Customer service was great and the service advisor answered all the questions that I had for him. My was finished as promised with all the work completed. Thanks job well done! More

by lcdl97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
April 18, 2022

Aron is the best. I brought my truck in for a problem I was having with it hesitating they thought it was fixed the first time I brought it in but it was still giving More

by bigpaper53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aron
April 16, 2022

Took two weeks for appointment but it was worth it! pandimic problems! Washed the truck as well! More

by Ljcallao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
April 14, 2022

The service is excellent. I received my vehilce back earlier than expected. I won't take my vehicle anywhere else. More

by Kyates720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig
April 14, 2022

What can I say…. They we’re AMAZING. !!!! Mike was our sales representative he was outstanding, he was patient and answered all our questions. . Mike and the whole t More

by Shawbt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike and Greg
April 14, 2022

Vehicle was brought in for repair paid 900. 00 left dealership still had the same problem Had to wait 2 weeks before they could get it in was told it was another issue which cost an additional More

by Wjwells1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric
April 11, 2022

They set my appointment date for service took care of issues and performed total service in time as promised. More

by ritaldi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure Iof names but initial service scheduler was great
March 29, 2022

Poor communication. Left hand doesn't seem to know what the right hand is doing. Had an appointment but had to wait an extra hour, as the dealer was looking at cars on More

by Paulvancellc
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance mgr
Apr 01, 2022 -

Waldorf Ford responded

Thank you for your remarks, Mr. Vance. We're disappointed to hear that your experience with our team did not meet your expectations. We have forwarded your remarks to our Management Team and are looking into the issue that you've brought to our attention. A member of our team will be attempting to contact you as soon as possible. Thank you and we hope to speak with you soon.

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