Waldorf Chevrolet Cadillac

It’s funny that this dealership responds to each negative post, asking for the customer to contact them so they can make it right. I did that after they left me stranded on a test drive and their only soluti post, asking for the customer to contact them so they can make it right. I did that after they left me stranded on a test drive and their only solution for leaving me stranded was to try to sell me the exact Tahoe that broke down on me. This place is a joke! More

Unorganized favorite saying from supervision is I apologize. I get tried of hearing I apologize. I feel instead of apologizing make sure you people are doing there jobs. apologize. I get tried of hearing I apologize. I feel instead of apologizing make sure you people are doing there jobs. More

I wouldn't recommend this dealership, because I feel they tried to work on/ charge me almost $ 1,600 worth of work that if I had read the drivers manual would have realized what I thought was a problem they tried to work on/ charge me almost $ 1,600 worth of work that if I had read the drivers manual would have realized what I thought was a problem was normal for the car to do that. They are clearly the experts so I took it to them and I feel that I was almost taken advantage of. lucky for me I decided to take it somewhere else. I Believe I spoke with Mr. Beavers (Service Advisor Manager)(not sure if the name is right) about the situation. He said all the right things and tried to make it right and I appreciated that but the damage that Richard Rogan (service advisor) had done was irreversible. To many details to explain. IF I GOT THE MANAGERS NAME WRONG I APPOLOGIZE. More

A horrible experience from beginning to end. Would definitely not recommend this dealership. Woefully disappointing. Inept. Could not complete the work and then tried to overcharge me when the wo definitely not recommend this dealership. Woefully disappointing. Inept. Could not complete the work and then tried to overcharge me when the work was not done. Lies, Lies and more lies. More

Wow. What a joke. First, they show a price on their website before rebates but then say it is after. Second, they won't honor the transaction even if you click to buy it on their site and it shows all website before rebates but then say it is after. Second, they won't honor the transaction even if you click to buy it on their site and it shows all fees and taxes and incentives. But they won't admit it is a mistake. The customer is wrong, not them nor the website nor the numbers. Third, they'll write you nasty texts if you aren't paying double their asking price. So make sure you leave your brain and pride at home if you want to do business here. More

Awesome customer service by all personnel. Thank you, they are always willing to help me. The service department is outstanding. I will continue to go. they are always willing to help me. The service department is outstanding. I will continue to go. More

Great customer service, I think that I should have received a much better price on my 2021 Basic Traverse, since I paid cash for it. received a much better price on my 2021 Basic Traverse, since I paid cash for it. More

Good customer service. Worked well with me for two days. Called afterwards for about a week to make sure things were still good . Over all I’m satisfied Called afterwards for about a week to make sure things were still good . Over all I’m satisfied More

I wouldn’t recommend this dealership what I wanted color style was switched up at the last minute. Very disappointed wish I went to Va style was switched up at the last minute. Very disappointed wish I went to Va More

Assistant at service department was excellent and bill my device advisor was ver nice and helpful excellent service. Will defend go back. Like I always do. device advisor was ver nice and helpful excellent service. Will defend go back. Like I always do. More