Waldorf Chevrolet Cadillac

The staff was very knowledgeable and super helpful! Overall great experience. Thank you for everything! Overall great experience. Thank you for everything! More

The location was great and easely accessable,the sales person wasn't over bearing very pleasant and informative about my vehicle over all a good experience person wasn't over bearing very pleasant and informative about my vehicle over all a good experience More

Always a pleasure. Frank Wheeler is always pleasure to work with. Chris the manager always very helpful. Frank Wheeler is always pleasure to work with. Chris the manager always very helpful. More

Inquired multiple times on listings and never heard back. Disappointed and disillusioned as to whether they even have the cars they are advertising. Disappointed and disillusioned as to whether they even have the cars they are advertising. More

Double crossed without even a phone call to apologize. Made a deal on a 2021 zl1 1le Camaro, left a deposit and was coming back to pick it up with my wife and 5 kids the next day after speaking with the d Made a deal on a 2021 zl1 1le Camaro, left a deposit and was coming back to pick it up with my wife and 5 kids the next day after speaking with the dealership and finance office in the morning to confirm everything. Was driving the 1 hour each way to pick up the car and I called to let them know that I was on my way at 2 pm on New Years Eve and they told me that they were selling the car to someone else for more money and I’d get my deposit back. I asked to have the GM call me, but got no phone call from anyone to explain or apologize. Terrible waste of time and energy to deal with liars and people without Honor. I would never ever buy from them again - this would’ve been my second $75k vehicle I purchased from them this year. Dumb. More

I have been a customer of Waldorf Chevy Cadillac since 2017. Purchased my 2014 Cadillac SRX from this dealership. I have all my services repairs from this dealership, sometime sitting waiting for hours, 2017. Purchased my 2014 Cadillac SRX from this dealership. I have all my services repairs from this dealership, sometime sitting waiting for hours, but that's not my complaint. My headlight went out and I took it to them for service. Complaining that I took it to Advanced auto and they changed the bulb, but the light seem dim compare to the other light, so I brought my car into the dealership. I was told that the HEADLIGHT was over OXIDIZED causing dimness. They replaced the DRIVER FRONT HEADLIGHT ASSEMBLY for a price of $987.00 didn't check before I left which I should had. Check the next morning and the darn bulb was still dim. Took the car back and was told the reason why my bulb was still dim is because GM replaced the bulb with amore efficient bulb because they where getting complaints. So my problems is I really didn't need the Headlight Assembly after all, since it didn't. make a difference on the dimness. I should had been told about the new replacement bulb, but never was.. I wanted a reimbursement for cost , but was offer a free oil change and tire rotation which isn't even $200.00. I believe they could have change the other bulb to make it match at least. I was told if the bulb was change it possibly could cause additional damage really. I believe I should had been told about the difference in the bulb prior to the Headlight Assembly being install, because the bulb still looks dim compare to the other. I will be speaking to the Better Business Bureau and the Attorney Generals office. Unsatisfied Customer, More

Worst dealership, do not waste your time. Poor management, no one is qualified for they’re job. I will be speaking with Chevrolet Corporate, Better Business Bureau, and Attorney Generals Office. management, no one is qualified for they’re job. I will be speaking with Chevrolet Corporate, Better Business Bureau, and Attorney Generals Office. More

This is concerns a very deceptive action by this dealership. I received a coupon in the mail for a service special. The special expires on August 31, 2021. I called the dealer to redeem the coupon a dealership. I received a coupon in the mail for a service special. The special expires on August 31, 2021. I called the dealer to redeem the coupon and I was told by the service representative that I could not get an appointment until September 2021 which is after the expiration date. Since I could not get an appointment before the expiration date through no fault of mine, I asked if the discount price will be honored after the expiration date. I was told that the discount would be honor and I would get a confirmation email. I never received the email. I sent an email to the service manager who seemed to be unfamiliar with the dealer’s discount promotion. I sent two emails to the general manager and did not receive a response. I still have not received the email confirmation which shows that the dealer never intended to honor the coupon special; therefore, this fake discount scheme will cost me full price (almost twice as much) if I want the service. More

The only thing I was not happy about it took longer than any other time and it was an a schedule appointment any other time and it was an a schedule appointment More

This dealer does not accept Chevy Reward points = BIG FAILURE. And it seems to take much longer to do service than it should. Other than that, no issues. FAILURE. And it seems to take much longer to do service than it should. Other than that, no issues. More