Waite Toyota - Service Center

The service there is terrible. They cost me an engine taking the car there. The service manager is Craig. Apparently, he's more interested in drawing attention to the fact he's They cost me an engine taking the car there. The service manager is Craig. Apparently, he's more interested in drawing attention to the fact he's mayor of Adams than being a service manager. I took the car there and suddenly after a year, I need a new radiator (that wasn't giving me issues) , front bearings, new struts, and CV shafts, etc. I started having these things repaired and ended up paying $3,492.07 before going elsewhere. In less than a few days after I had the radiator replaced, the car started to skip and the engine was fried. I had it towed to Waite and they asked me if I ever changed my spark plugs because by not changing them, I had ruined my engine. What these fools don't know is I work in the automotive aftermarket. I have several people I work with that represent spark plug manufacturers. I learned after, Waite was full of xxxx. I then asked them to quote me on replacing the motor with a used one. They quoted $5,900 for the job. I ended up getting the same motor they wanted to use for $1,400 and the labor at a reliable garage was $1,500. I've driven the new motor over 4,000 miles since the repair. A far cry from $5,900. At the end of the day, these xxxxxxxx are thieves. I paid Waite Toyota all that money and they were responsible for much of the repairs that were needed. DO NOT TRUST THEM. More

I recently had to have my truck towed there. My Emergency Brake froze up causing my back wheel to not move. I was told they would try to work it in. I was told they would look at it before doing My Emergency Brake froze up causing my back wheel to not move. I was told they would try to work it in. I was told they would look at it before doing anything they would contact me. I explain that if they just brought it in and let it unthawl it would most likely be okay. We'll they charge me $310.50, cut the line without telling me, told me it was 2 n half hours, which was clearly not true because my car had snow n ice build up all over it. The representative at the desk that I dealt with was nice to me, leaving me the only good feeling of the whole visit. More

It was our first experience with Chuck Dibble, however he was able to present our vehicle in a professional manner answering any questions we had. was able to present our vehicle in a professional manner answering any questions we had. More

Awesome staff , both sales and service!! Jon Keggins was a great sales person. No pressure, very helpful. Had to bring car in couple days after bought, was there for 3 hours but was conti Jon Keggins was a great sales person. No pressure, very helpful. Had to bring car in couple days after bought, was there for 3 hours but was continually informed of what was going on - ultimately have to go to body shop but the staff could not of worked harder on the issue. More