Waite Toyota
Watertown, NY
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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A pleasure to deal with From start to finish, ordering and picking up our new 4-Runner was a pleasant experience. We tried a couple other Toyota dealers closer to our home b From start to finish, ordering and picking up our new 4-Runner was a pleasant experience. We tried a couple other Toyota dealers closer to our home but they never got back to us with any of the information that we requested. When we stopped at Waite Toyota, which is 2 1/2 hours from our home, a new sales Representative, Paul Narbone, immediately got to work helping us get on track to the 4-Runner we wanted by searching and ultimately recommending that we order one to get all the unique features we wanted. Before we left we left we put down a deposit and special ordered a 4-Runner..a month later we had our new car and could not be happier with it. Thank you Paul Narbone and Waite Toyota for bringing back the service I have experienced with Toyota in the past. Other dealerships should try to emulate your customer satisfaction practices. Thanks again, Eric and Kristina More
Business from a distance I had to purchase a new vehicle due to an accident with my existing car. Paul was helpful before I even went to the dealership. I traveled 90 miles I had to purchase a new vehicle due to an accident with my existing car. Paul was helpful before I even went to the dealership. I traveled 90 miles because of how willing and patient he was in my situation. He was not pushy in the sale. He was knowledgeable in any questions that I had regarding the different vehicles that I test drove. I am new to the Toyota world and so pleased with my rav 4. More
Love my new Tundra I would recommend Waite Toyota because they were very helpful in my decision to purchase the right truck for my particular needs. They worked together I would recommend Waite Toyota because they were very helpful in my decision to purchase the right truck for my particular needs. They worked together as a team to get the truck ready to drive home in just a few hours. The kids were so excited to have so much room in the back seat. More
Knowledgeable, responsive, low pressure Paul N. was very helpful and knowledgeable. He was also very patient as I weighed different options between models and new versus used vehicles. I hav Paul N. was very helpful and knowledgeable. He was also very patient as I weighed different options between models and new versus used vehicles. I have been a "Toyota man" for a while and will continue to be. More
Want the best salesperson on the planet? Jessica Allen is her name. Absolutely the best, no hassle truck buying experience that I have ever had. I didn't think it was possible to enjoy buying Jessica Allen is her name. Absolutely the best, no hassle truck buying experience that I have ever had. I didn't think it was possible to enjoy buying a vehicle! 2016 Tundra More
Excellent experience We purchased a 2012 certified used Tacoma. Our salesperson was knowledgeable and efficient. We traded in our old vehicle and drove away in the Tacom We purchased a 2012 certified used Tacoma. Our salesperson was knowledgeable and efficient. We traded in our old vehicle and drove away in the Tacoma in less than 2 hours. This is the first time ever that we left a car dealership feeling good. More
Easy Deal First time Toyota buyer and couldn't be happier with it. Matt was great to deal with and made the purchase very easy. Will definitely recommend!! First time Toyota buyer and couldn't be happier with it. Matt was great to deal with and made the purchase very easy. Will definitely recommend!! More
Great vehicle buying experience! Matt Spencer and Waite Toyota have made our vehicle buying experiences so easy and absolutely wonderful. I highly recommend Matt if you are looking fo Matt Spencer and Waite Toyota have made our vehicle buying experiences so easy and absolutely wonderful. I highly recommend Matt if you are looking for a new vehicle and Toyota is the way to go! I absolutely love my Rav4 and my husband has a tundra! More
Ideal Experience I am glad with my decision to walk in to Waite Toyota and deal with Matt Spencer. The process of first looking at the vehicle was no pressure and I w I am glad with my decision to walk in to Waite Toyota and deal with Matt Spencer. The process of first looking at the vehicle was no pressure and I was provided all the info I needed. I decided to purchase the vehicle, which Matt made a seamless process, and the team at Waite continues to assist with service after the sale. Would recommend to anyone. Thanks Guys. More
Made me a believer! I had no intention of buying when I tried out a new Highlander. I was just test driving some different models and trying to decide what I wanted to pu I had no intention of buying when I tried out a new Highlander. I was just test driving some different models and trying to decide what I wanted to purchase. I dealt with Chuck and he was excellent...Not pushy at all. I really didn't think I would get what I needed on my trade, but I was blown away with the deal I was offered. They made it so I would be crazy to walk away. I was then walked through all of the equipment/technology that came in the vehicle. I also had several follow up questions and was given the same attention as I was given before purchase. It was a good experience on every level. More