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Wade Ford

Smyrna, GA

4.8
652 Reviews

3860 South Cobb Drive

Smyrna, GA

30080

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Showing 652 reviews

July 01, 2026

Your Technician Chelsey in parts department was PHENOMENAL...hands on experience! Excellent Customer Service! Pleasant personality, warm hearted and care about why we bought our car in for service More

by cottrell2011
Recommend Dealer
Yes
Employees Worked With
Chelsey
Jul 01, 2026 -

Wade Ford responded

We are thrilled to hear Chelsey was so helpful and communicative during your visit! We all look forward to serving you again at Wade Ford. Safe travels ahead!

July 01, 2026

The services adviser was straight forward and Knowledgible. The service area lounge was very nice More

by FOUNTAIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Pineda
Jul 02, 2026 -

Wade Ford responded

Thank you for your review! We're glad to hear our service advisor provided straightforward, knowledgeable assistance and that you enjoyed our customer lounge. We appreciate your feedback and your trust in Wade Ford. We look forward to making your next visit a 5-star experience!

June 25, 2026

Quick turnaround, we were very pleased. I thought it was going to be longer than that. More

by Rasp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Johnson
Jun 29, 2026 -

Wade Ford responded

Hello, Thank you for the 5-stars! We strive for timely service for each and every one of our Wade Ford guests and are pleased to see this reflected in your visit. Come visit us again soon and enjoy your day!

June 25, 2026

Great techs and customer service as usual. Oil changes and maintenance. Only place I go! More

by JBL
Recommend Dealer
Yes
Employees Worked With
Ruben
Jun 25, 2026 -

Wade Ford responded

Hi JBL, We're happy to have earned your patronage at Wade Ford! Thank you for being a customer of ours. We look forward to taking care of your future automotive needs!

June 24, 2026

Tech was nice, great communication with text messaging. Enjoyed mobile service. Will use again. Thank you More

by Ahlozansky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jun 25, 2026 -

Wade Ford responded

We're happy to hear you had a positive experience with our tech and enjoyed the mobile service. Your feedback means a lot to us, and we look forward to serving you again. Thank you for choosing Wade Ford!

June 23, 2026

Ed in service is great! Highly recommend! Quick and courteous service! Wade Ford is wonderful! More

by Christy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Pineda
Jun 24, 2026 -

Wade Ford responded

Christy, hearing recommendations like yours means so much to our team! We’re delighted Ed provided the quick, courteous service that made your visit such a positive one. We’ll be sure to pass along your kind words to him. Thank you for choosing Wade Ford. We look forward to welcoming you back next time!

June 23, 2026

I waited a bit, but the technician check in on me and I chatted with a sales person and the finance manager. The dealership is efficient, friendly and the waiting atea had bottled water . More

by Torrey241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Pinea, Jacob and the finance manager
Jun 24, 2026 -

Wade Ford responded

Thank you for your patience and feedback! It's great to know our team kept you company during your wait. We hope to see you back at Wade Ford! Safe travels!

June 23, 2026

The people here are always so nice and always take care of my needs! I thought it would be more expensive that it was, so that was definitely a plus! Patrick was very friendly and attentive. The rest of th More

by kylasmith8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Jun 24, 2026 -

Wade Ford responded

Thank you for choosing Wade Ford and sharing your experience with Patrick and the team! We look forward to serving you again in the future. Safe travels!

June 23, 2026

During a recent trip, a warning light popped up on my engine, leaving me incredibly stressed about making the long drive back home. Ed went completely out of his way to help me. He immediately coordinate More

by Puneet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed
Jun 24, 2026 -

Wade Ford responded

It’s wonderful to hear Ed and the Wade Ford team were able to help during a stressful situation and get you back on the road quickly. We’re glad his prompt action helped turn a worrying experience into a positive one. Thank you for your kind words and recommendation. We truly appreciate your trust in our team and are happy we could help save your trip!

June 23, 2026

Service was great and the employees were very helpful. Was able to get in and out without it taking up my whole day! More

by ryandelc43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont know unfortunately
Jun 23, 2026 -

Wade Ford responded

Thank you for sharing your feedback with us! We appreciate your business and hope to see you again.

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