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Waco Hyundai
Waco, TX
1,040 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,040 reviews
March 12, 2017
Pleasant no pressure The experience was informative without seeming patronizing. Our salesman Allen Millerwas friendly, unassuming and took the time for small talk. His st The experience was informative without seeming patronizing. Our salesman Allen Millerwas friendly, unassuming and took the time for small talk. His stories about his three year old daughter were too cute. Just the thing we grandparents can appreciate. The finance guy Danny Hepler was a riot. He kept us laughing the whole time while explaining the details of the deal and a shared background. More
by Retired
Employees Worked With
Danny Hepler, Allen Miller
March 06, 2017
Fit us into the car we wanted I would highly recommend Greg May Hyundai to anyone wanting a new car. They were straight forward with us from the get go. Paul Malvaez, our salesma I would highly recommend Greg May Hyundai to anyone wanting a new car. They were straight forward with us from the get go. Paul Malvaez, our salesman, was an absolute joy to work with. And the truffles Danny gave us were an added bonus! More
by Phiwilli
Employees Worked With
Paul Malvaez
March 05, 2017
Positive Experience Paul Malvaez is a very nice person. He walked me through every step of the car buying process taking the time to explain if I didn't understand. I w Paul Malvaez is a very nice person. He walked me through every step of the car buying process taking the time to explain if I didn't understand. I will return if I ever need another car. Everyone at Greg May Hyundai was very nice and made me feel at ease. More
by aodell76708
Employees Worked With
Paul Malvaez
February 27, 2017
Best car buying experience. I had been searching for a car with better fuel economy and my salesman,Tony, was with me every step of the way. I walked out of the dealership with a I had been searching for a car with better fuel economy and my salesman,Tony, was with me every step of the way. I walked out of the dealership with a new set of keys without the hassle that comes with other dealerships. If you are looking for a new or used car, he is your man! More
by 254dave254
Employees Worked With
Tony DeMaria
February 26, 2017
Very professional It's been 20 years since I bought a new car. Visits to other dealerships reminded me of how difficult the process can be. Then I called Greg May Hyu It's been 20 years since I bought a new car. Visits to other dealerships reminded me of how difficult the process can be. Then I called Greg May Hyundai and the experience changed. In 24 hours, Tony DeMaria answered my questions, quoted a deal, arranged delivery and we drove off in our new Genesis G80. Call these guys. They're good. More
by Jeffrey S Gunter
Employees Worked With
Danny Hepler, Finance Director, Tony DeMaria
February 15, 2017
Great Perfect in every way. The employees are very friendly & answered all my questions. The service people are a great bunch of guys. I will recommend this Perfect in every way. The employees are very friendly & answered all my questions. The service people are a great bunch of guys. I will recommend this dealer to anyone. More
by bfrailey
Verified CustomerFebruary 09, 2017
Excellent We visited about 8 dealerships in our area and Allen Miller was by far the the most professional, knowledgeable and helpful of all others we spoke to We visited about 8 dealerships in our area and Allen Miller was by far the the most professional, knowledgeable and helpful of all others we spoke to during this time. He really understood the importance of finding the right car for our college bound daughter and he was more than okay with our trepidation and made this vehicle purchase one of the easiest we've ever experienced. I can't remember the sales managers name but he was super helpful and professional and both he and Allen worked late to make sure we could surprise our daughter that evening. More
by dana.d.overcast
Employees Worked With
Allen Miller
January 27, 2017
Great Experience Paul did an excellent job in finding me the car I wanted. He knew what he was doing and was very nice. I LOVE my car!! Paul did an excellent job in finding me the car I wanted. He knew what he was doing and was very nice. I LOVE my car!! More
by renee_hyde
Employees Worked With
Paul Chavez
January 06, 2017
Went the Extra Mile With a Smile I was using a little known V-plan purchase program that Hyundai had created so my purchase was a little more time consuming and involved for them than I was using a little known V-plan purchase program that Hyundai had created so my purchase was a little more time consuming and involved for them than a typical purchase. Yet throughout they showed that their only concern was to get me the right vehicle while working around the time/schedule constraints I had. Never did I feel rushed or a bother or unwelcome in spite of the extra work and research they needed to do to make the sale. . It was such a pleasant experience that I wish I had bought from them before now! More
by sjordan1023
Employees Worked With
Michael Kirby; Allen Miller
December 20, 2016
Tried charging me for major recall issue, poor communication I brought in my 08 Hyundai Veracruz several months ago for various routine maintenance around 90k miles. I got a big list back of work that needed I brought in my 08 Hyundai Veracruz several months ago for various routine maintenance around 90k miles. I got a big list back of work that needed to be done on my car, some more major and urgent than others. I believe it was Brian that made this list, and he was the service manager. One of the many things was an obvious recall campaign 121 issue (valve gasket leaking oil onto alternator, can cause alternator to short out while driving ... dangerous). They wanted to charge me something like $600 for it because my records shown they had already done the recall fix 2 years prior. They had the audacity to say that since it was done once for free, it wouldn't be free the 2nd time - despite it being a huge safety issue. Hyundai corporate said otherwise. So did the multiple employees I talked to more recently, who said it's irrelevant if it's been fixed before - they'd just need to open a case with corporate and if corporate gives the green light, it's free (and corporate would give the green light if it's the same recall issue acting up again). What's strange about this is the person who told me it would cost money (Brian, the service manager) apparently normally wouldn't tell customers this. I don't know why he decided to lie to me - either in a rush or was hoping to bring in some extra money and not deal w corporate. So.. I took it in recently so they could start the paperwork on their end, and they said I should just take it back home after they took a quick peek and visually confirmed it was the recall issue. They'd call me once they had an update on the status of the paperwork. They didn't call over the next few days. Their main phone number listed on Google didn't work. Their service department phone number didn't work, either - it would take you to a full voicemail box, so it wouldn't let you leave a message. They finally called me 4 days later to ask for the odomoter reading for the paperwork. In other words, they didn't even start the paperwork they were supposed to start the day of my service appointment until 4 days later. During this phone call, I was not told I needed to bring it back in for pictures or anything yet, and that they'd call me back with a status update. I never got a status update. Finally got a hold of them via their website, and they said (not Brian) corporate can't confirm the recall issue unless my car is there, and I should've dropped off my car when I brought it in the first time. Umm.. I tried to! And you guys told me to take it home and wait for a call!!! I've had experiences like this before with dealerships, where you get different answers from different people, and absolutely no follow through with customer service and communication... and straight up trying to charge for stuff that corporate would foot the bill for It's just a shame this is another such dealership. More
by zenoman82
Employees Worked With
Brian, maybe a William? as well
