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Waco Hyundai

Waco, TX

Overview
Reviews
3.7
1,040 Reviews
Call Dealership (254) 218-3567

4200 S Jack Kultgen Expressway

Waco, TX

76706

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Showing 1,040 reviews

January 31, 2022

Several times Bill said that he would call me back but didn't. The mechanic left a part off of my car and the Bill did nothing about it. I replaced the part at my expense. More

by Jeffwheeler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Knight
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Feb 17, 2022 -

Waco Hyundai responded

Hi Jeff... very sorry we were unable to help you. The fact of the matter is, our service department recommended replacing items that were worn/damaged on your older vehicle due to excessive wear and tear. No parts were left off. Bill did speak to you, the conversation is documented.

Feb 17, 2022 -

Jeffwheeler responded

Not true. I went in for service recall. The splash shield under the engine was left off, I have proof of purchase for the new one. STOP WITH THE LIES.

January 28, 2022

Thoughtful and helpful and willing to go the extra mile to make sure you are satisfied and happy. More

by pamjones5
Recommend Dealer
Yes
Employees Worked With
Paul Malvaez, Sam May, Bill Knight
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January 23, 2022

Quick to accommodate our vehicle due to an engine issue, even though their full book. Polite the whole time. More

by RESIAK1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Wick, Paul Malvaez, Matt Murrey, Thomas Gentz
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January 21, 2022

Greg May Service Department is the best! In fact, that is the only place I take my vehicle to be serviced. I trust the associates to be honest with me about my Sonata and the prices are reasonable. Thanks fo More

by BCKAY1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan and I can’t remember the other guy’s name, but he was at the service desk and I believe he’s the one who called to do a follow up. He was superb as well. , Bill Knight
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January 21, 2022

Mr. Bill Knight, the Service Manager at Hyundai, did a great job following up on my visit. More

by DOCWERNHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam May, Matt Murrey, Bill Knight
Report | Print
January 20, 2022

Great service all the way around! Easy to do business with. Very friendly and listened to what we wanted More

by ACARPENTER4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton white
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January 16, 2022

My salesman super helpful, courteous and knowledgeable the vehicle I purchased. The finance manager was also helpful with my warranty questions. Overall it was a painless transaction and am pleased with More

by NEICIE9
Price
Recommend Dealer
Yes
Employees Worked With
Justin Owens, Thomas Gentz
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January 15, 2022

Had to request inspection report to confirm all checked out ok; they did print one out for me after requested. I wanted to know all checked out as I had advised them my car had been a bit hesitant to start More

by GEORDUNC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t recall svc writers name
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January 14, 2022

I received excellent service and customer care from Greg May Hyundai. Quick and easy! Thank you. More

by JENNA_HOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam May, Bill Knight
Report | Print
January 13, 2022

Helpful, didn't really feel any pressure to buy, or options. Very friendly people to deal with. More

by User-f9596b0434
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton White, Justin Chaves
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