Waco Hyundai
Waco, TX
Filter Reviews by Keyword
By Type
Showing 1,040 reviews
We were very satisfied with the professionalism shown to us. Chad made my wife was happy and understood the entire process. We have already recommended you to several of our friends/family. us. Chad made my wife was happy and understood the entire process. We have already recommended you to several of our friends/family. More
Over all great experience. Staff were super respectful and very helpful. Would definitely recommend to anyone looking for an amazing experience. Staff were super respectful and very helpful. Would definitely recommend to anyone looking for an amazing experience. More
I had an oil change and recall done and the wait time was minimal and was very satisfied with everyone being so helpful with getting me in and out so soon thank you for being helpful and getting me hoo was minimal and was very satisfied with everyone being so helpful with getting me in and out so soon thank you for being helpful and getting me hooked up and out of there so soon More
Danny in Service is amazing! Always professional yet personable & patient. Thoroughly explains all procedures; keeps me updated; then goes over all services upon completion. This Always professional yet personable & patient. Thoroughly explains all procedures; keeps me updated; then goes over all services upon completion. This is the second time that he has assisted me & I will request him for all my service needs in the future. I also appreciate the lovely waiting area & the clean restrooms. More
I just want to say that Caroline was the best. Had took my car to a Firestone shop just 2 weeks before and they had put a new radiator in but it last one 2 weeks. I had requested that they change Had took my car to a Firestone shop just 2 weeks before and they had put a new radiator in but it last one 2 weeks. I had requested that they change the hoses as well but the stated that hoses were ok. They also messed the hood so could not open and car started over heating again after the 2 weeks so had to have car towed back to them. They wanted to tear the whole front in of car apart and charge me from repairs for something they messed up. They also said that the new radiator would not be covered under my warranty so I paid out of pocket 1200 dollars. I then had it towed to Hyundai dealership there and tech got good open within 1 minute. After inspection radiator and hose they showed me the hose were extremely worn and should have been replaced and the new radiator is bad. Caroline contacted my warranty company and within like 5 minutes she said that they will cover the radiator but not the hoses. I will never take back to Firestone again. Caroline was very helpful and provide the best customer service by keeping me up to date on status of car. I now runs better then ever. I definitely have gained by business from now on. More
Very easy process and salesman (paul) made it smooth and quick to get what I wanted quick to get what I wanted More

