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W&L Subaru - Service Center

Northumberland, PA

4.7
2,027 Reviews

2,027 Reviews of W&L Subaru - Service Center

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December 09, 2022

It was a great experience. Friendly and courteous with everyone that I encountered. Coffee always helps make the wait more enjoyable. Wait time was good. Thank you. More

by pabowman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

W&L Subaru responded

Thank you!

December 09, 2022

Cost is slightly prohibitive. Atmosphere is very comfortable. All employees were courteous and helpful. The end. More

by nance475
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

W&L Subaru responded

Thank you for the feedback! We are always reviewing our pricing, and we value your thoughts on that topic. Be sure to check our website for specials and coupons before your next appointment. Thanks again!

December 09, 2022

Expert service and friendly, courteous staff. No stress environment, and clean, comfortable facilities. A pleasure to work with! More

by Bill &Judy G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

W&L Subaru responded

Thank you so much!

Dec 13, 2022 -

Bill &Judy G. responded

You are welcome! You have earned our trust.

December 08, 2022

Thank you to the service department for taking care of my Crosstrek. Merry Christmas everyone! More

by lneufer20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

W&L Subaru responded

Thank you so much! Merry Christmas to you too!

December 08, 2022

Excellent service from a professional and friendly staff. Very comfortable waiting space. Top shelf care! More

by srkeller63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

W&L Subaru responded

Thank you for your review!

December 07, 2022

Alex was awesome with everything, start to finish, and every person after him were sharp and on point. Loved my experience with W and L Subaru More

by mrk_weitzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Capolupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Kauffman
Dec 07, 2022 -

W&L Subaru responded

Thank you for sharing your experience online!

December 07, 2022

easy in and out, comfortable waiting area, simple explanation of services that were performed at my appointment More

by dyonkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

W&L Subaru responded

Thanks! If you need anything else, just let us know!

December 07, 2022

Always a good dealership. Good service and a very nice waiting area if you waiting. More

by nrb15200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

W&L Subaru responded

Thanks!

December 07, 2022

We are always satisfied customers. Thank you for your work. Have a very merry Christmas More

by jenandfamily3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

W&L Subaru responded

Thank you so much!

December 06, 2022

I was here twice and both experiences were pleasant. I ordered a part and had the service department repair an open recall on my car. The employees are pleasant. More

by spoons272022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts department was helpful
Dec 07, 2022 -

W&L Subaru responded

Thanks, and have a great day!

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