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W&L Subaru - Service Center

Northumberland, PA

4.7
2,027 Reviews

2,027 Reviews of W&L Subaru - Service Center

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January 07, 2023

Amazing experience, from the friendly helpful people to the well stocked waiting room. Great communication More

by FINUCANE.BRENDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heltzinger
Jan 16, 2023 -

W&L Subaru responded

Thank you so much for posting this review!

January 07, 2023

Refereed by a friend and purchased my first Subaru! Realy enjoyed the experience and customer service. More

by sexyeyes1499
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin in ser was a big help and so friendly!, Mark Piercy, Kim Rorke
Jan 16, 2023 -

W&L Subaru responded

Thanks for sharing your experience! Have a great day!

January 07, 2023

Arrived early but the service manager graciously checked me in. Work was gone quickly and I was given regular updates. Great job! More

by randomalphanumericid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

W&L Subaru responded

Thank you, and have a great day!

January 06, 2023

Everyone that was part of my time spent purchasing a car could not have been more helpfull and pleasant. More

by mhoffman194177
Recommend Dealer
Yes
Employees Worked With
Alex Capolupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

W&L Subaru responded

Thank you so much!

January 01, 2023

Very efficient and precise Accomadating. Friendly Facility is very clean and the organization was tremendous More

by moyerrw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

W&L Subaru responded

Thank you so much!

December 31, 2022

The service department does an outstanding job from the moment you walk through the door to the moment you drive away in your freshly washed Subaru. The customer service representative helped change a co More

by dmjarrett525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

W&L Subaru responded

Thank you for the 5-star ratings! If you need anything else, just let us know!

December 31, 2022

Subaru service is always good but W&L dealership is exceptional, I would highly recommend them. More

by moran17406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

W&L Subaru responded

Thank you!

December 31, 2022

I had the service done that I was expecting to get done. It took a little longer than expected, but not that much longer. More

by jastine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

W&L Subaru responded

Thank you so much for the feedback, and have a great day!

December 29, 2022

They are dependable, reliable and very friendly and helpful. I loved the loaner they supplied me. I also like that they offer pick up service. More

by roned2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

W&L Subaru responded

Thank you, and have a great day!

December 27, 2022

We are always happy with our service at W and L. Thanks for being a great dealership. More

by numbercruncher16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

W&L Subaru responded

Thank you so much for your business! Have a great day!

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